Off Air Need To Repair Sam Broadcaster

Seen a couple of posts recently on social media from radio station owners & DJ’s all stating they couldn’t do their shows.

SAM Broadcaster 2015

“I won’t be on air this week I just hope SAM Broadcaster doesn’t fuck up on me again next week”
“No live show tonight we’re off air until further notice we need to repair SAM Broadcaster”
“Kind of nervous for my show tonight hopefully they can solve this SAM Broadcaster problem”
“Won’t be doing my live show tonight SAM Broadcaster won’t co-operate”
“Won’t be broadcasting today sorry SAM Broadcaster is playing up because of an error”

Do any of those statements sound familiar?

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Last updated on: 7th September 2018
at 13:53 PM Europe/London

How Am I Supposed To Build An Audience?

Looking at the Spacial Audio Facebook page and shaking my head in disbelief at the latest posts from frustrated users.

“How am I supposed to build an audience when your servers just drop out for no reason, at the very moment your service department leaves for the weekend?! This happens over and over, and no one had offered a solution or even answered me as to why!

I sincerely regret spending my money on the SAM Broadcaster Cloud product. Can anyone recommend a more reliable service, or at least one who understands that radio stations don’t take the weekend off?”

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Last updated on: 12th September 2018
at 14:22 PM Europe/London

Did I Say Spacial Audio Support Were Clueless?

We knew Spacial Audio support were utterly useless but we didn’t know they were totally CLUELESS as well.

A user having an activation issue with SAM Broadcaster has posted on the SAM Broadcaster forums hoping to get help as support seem to have “gone quiet” in his words.

“I’ve tried tech support but suddenly getting no more replies from them. I changed PC’s a few weeks ago and had to reinstall Sam Broadcaster Pro. After reinstallation, I activated successfully but suddenly started getting the error message: “Product Activation Failed” and “License Warning”.

Spacial support also asked me to uninstall the MySQL server as well as SAM Broadcaster and reinstall them in new directories. I’ve done everything they advised and the problem is still there, very frustrating and stressful, starting to get disillusioned with the program. The worst part is the tech support person just went quiet”

Users shouldn’t be having activation headaches with software especially if they’re about to do a live show on the Internet. God forbid they should actually want to stream a station.

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Last updated on: 10th August 2018
at 13:24 PM Europe/London

The Experiment Is Going Well? (Sam Broadcaster Cracks)

A while back we started a little experiment and wrote a few blog posts to do with people wanting cracked copies of SAM Broadcaster.

SAM Broadcaster Pro

So far the experiment has only confirmed what we thought anyway.

It seems there are many desperate people out there who want an illegal copy of SAM Broadcaster.

The results on Google Analytics were quite shocking when I started adding numbers up…

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Last updated on: 17th August 2018
at 14:51 PM Europe/London

Sam Broadcaster Cloud (Outages)

We keep seeing posts from lots of frustrated SAM Broadcaster Cloud customers.

SAM Broadcaster Cloud outage 3

“On Saturday night all the Live DJ accounts went into ‘trial mode’ and we had to stop live shows”

It appears there have been several major outages on the Microsoft Azure platform hosting Spacial Audio’s SAM Broadcaster Cloud solution.

“We were back, then down again. Currently back. However, now we can’t access our cloud account. Shocking service, so unreliable”

SAM Broadcaster Cloud outages

“Instead of our radio stream, all the cloud is broadcasting is the word ‘TRIAL’ over and over, Any ideas?”

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Last updated on: 2nd August 2018
at 14:24 PM Europe/London

Try Sam Broadcaster For Free?

We keep seeing posts on social media from people “begging” others to “Try SAM Broadcaster for FREE”

Yes OK so you can trial SAM Broadcaster for 14 days/51 hours but after that you the user has to pay out $$$ in order to keep subscribing to the latest versions every year.

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Last updated on: 7th September 2018
at 12:28 PM Europe/London

Misleading? Not In The Slightest! (RadioDJ)

We’ve recently been accused of “misleading” people when it comes to RadioDJ free radio automation software.

How can we put this?

We have NEVER mislead anyone when it comes to RadioDJ everything we’ve said about the program is TRUE

Yes this website is dedicated to RadioDJ and its for a good reason.

“RadioDJ has to be the best piece of music software we’ve ever used and we’ve used quite a few programs over the years”

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Last updated on: 18th September 2018
at 11:11 AM Europe/London

Sorry But Your Customer Support Sucks!

This is beginning to get beyond a joke now, Spacial Audio do NOT know the meaning of the words “Customer service”

A user took to the Spacial Audio Facebook page to vent their frustration yesterday.

“I’m sorry but your customer support service sucks. I sent you a message, no one responds. I sent a second message and it’s been over a week now and still no response. It’s official, your customer support sucks. Not the way to treat customers especially when they’re having issues like I am with your software”

We know from experience just how frustrated this user is.

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Last updated on: 10th September 2018
at 15:59 PM Europe/London

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