25 Days To React (Spacial Audio Support)

Saw a Tweet on Social media recently claiming that Spacial Audio support had taken over 25 days to get back to the customers query…

Spacial Audio haven’t replied to the above users query in over 25 days, The user claims they sent their original query on the 30th March (Its now 27th April) and they’ve still had NO reply AFAIK.

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More Sam Broadcaster Cloud Outages

It seems that Spacial Audio have been having issues with their SAM Broadcaster Cloud service again.

SAM Broadcaster Cloud Outages

This is just one of a long line of dropouts/outages with their SAM Broadcaster Cloud service which is hosted on the Microsoft Azure platform

@spacial Again today your server dropped all my listeners in the middle of the day to restart – WHY?

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Last updated on: 12th June 2018
at 08:37 AM Europe/London

Spacial Audio Are Pathetic

Went for a look recently on the Spacial Audio/SAM Broadcaster forums to see a post where someone was letting off steam about Spacial Audio support being “Pathetic” (Nothing new there)

He was wanting to purchase an upgrade but wasn’t getting very far with the support department and the representative manning the support desk.

Seems the person manning the support desk suggested that he contacted Cleverbridge (Who handle Spacial Payment Systems)

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Last updated on: 2nd February 2018
at 08:29 AM Europe/London

Using Sam DJ To Mix With? Erm… No!

Spacial Audio have written another blog post about SAM DJ (Formerly SAM Party DJ)

They claim its great for mixing/beat matching with..?

“This might be great for a Bar or Restaurant to provide background music, but it’s clearly not suitable for doing live DJing”

 
Yes I thought that too!

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Last updated on: 26th October 2017
at 12:50 PM Europe/London

Sam Broadcaster How Good Is It?

This was a question I saw among the stats on Google analytics.

Q: SAM Broadcaster how good is it?

A: It’s NOT a very good program & it’s certainly not worth the $299 Spacial Audio ask for it!

SAM can be tricky for a novice to setup it gets confusing having 4 different database options on first run. Firebird being the worst of the 4 options that is also flaky and unstable.

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Last updated on: 2nd May 2018
at 11:53 AM Europe/London

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