Sam Broadcaster Multiple Instances

SAM Broadcaster Multiple Instances?

Recently saw a post on the SAM Broadcaster forums from a user saying they wanted run more than one instance of SAM Broadcaster.

The user seems unhappy that the software isn’t allowing them to have multiple instances of the software open on the same computer even though they bought a second licence for the software.

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Last updated on: April 5th, 2017
at 13:27 PM Europe/London

Sam Broadcaster 2017

Saw a post on the Spacial Audio forum this morning stating that SAM Broadcaster 2017 had been released.

“However I don’t need to test it… Because I know it will still be the same infuriating POS that it’s always been”

 
They’ve not even added any new features its just fixes for things that should have been fixed in the 2016 versions.

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Last updated on: November 2nd, 2017
at 11:32 AM Europe/London

Only 1 New Feature (Sam Broadcaster 2016)

I’m sat here reading through the Spacial Audio change-log for SAM Broadcaster 2016 and shaking my head in disbelief…

(It happens at this time every year without fail)

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Last updated on: March 26th, 2017
at 15:11 PM Europe/London

Sam Broadcaster (Stops Working)

We’ve been sat on this information for around a week now and haven’t done anything with it (until now obviously)

We keeping seeing more users with the same problem with the latest release of SAM Broadcaster.

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Last updated on: November 1st, 2017
at 11:58 AM Europe/London

Off Air Need To Repair Sam Broadcaster

Seen a couple of posts recently on social media from radio station owners & DJ’s all stating they couldn’t do their shows.

SAM Broadcaster 2015

“I won’t be on air this week I just hope SAM Broadcaster doesn’t fuck up on me again next week”
“No live show tonight we’re off air until further notice we need to repair SAM Broadcaster”
“Kind of nervous for my show tonight hopefully they can solve this SAM Broadcaster problem”
“Won’t be doing my live show tonight SAM Broadcaster won’t co-operate”
“Won’t be broadcasting today sorry SAM Broadcaster is playing up because of an error”

 
Do any of those statements sound familiar?

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Last updated on: June 20th, 2017
at 12:59 PM Europe/London

How Am I Supposed To Build An Audience?

Looking at the Spacial Audio Facebook page and shaking my head in disbelief at the latest posts from frustrated users.

samcloudlogin2016

“How am I supposed to build an audience when your servers just drop out for no reason, at the very moment your service department leaves for the weekend?! This happens over and over, and no one had offered a solution or even answered me as to why!

I sincerely regret spending my money on the SAM Cloud product. Can anyone recommend a more reliable service, or at least one who understands that radio stations don’t take the weekend off?”

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Last updated on: September 14th, 2017
at 11:57 AM Europe/London

Did I Say Spacial Audio Support Were Clueless?

We knew Spacial Audio support were utterly useless but we didn’t know they were totally CLUELESS as well.

A user having an activation issue with SAM Broadcaster has posted on the SAM Broadcaster forums hoping to get help as support seem to have “gone quiet” in his words.

“I’ve tried tech support but suddenly getting no more replies from them. I changed PC’s a few weeks ago and had to reinstall Sam Broadcaster Pro. After reinstallation, I activated successfully but suddenly started getting the error message: “Product Activation Failed” and “License Warning”.

Spacial support also asked me to uninstall the MySQL server as well as SAM Broadcaster and reinstall them in new directories. I’ve done everything they advised and the problem is still there, very frustrating and stressful, starting to get disillusioned with the program. The worst part is the tech support person just went quiet”

Users shouldn’t be having activation headaches with software especially if they’re about to do a live show on the Internet. God forbid they should actually want to stream a station.

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Last updated on: October 5th, 2017
at 09:31 AM Europe/London

Sam Broadcaster Cloud Outages

We keep seeing posts from lots of frustrated Spacial Audio/SAM Broadcaster Cloud customers.

SAM Broadcaster Cloud outage 3

“On Saturday night all the Live DJ accounts went into ‘trial mode’ and we had to stop live shows”

 
It appears there have been several major SAM Broadcaster Cloud outages recently on the Microsoft Azure platform hosting Spacial Audio’s cloud solution.

“We were back, then down again. Currently back. However, now we can’t access our cloud account. Shocking service, so unreliable”

 
SAM Broadcaster Cloud outages

“Instead of our radio stream, all the cloud is broadcasting is the word ‘TRIAL’ over and over, Any ideas?”

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Last updated on: October 16th, 2017
at 12:07 PM Europe/London

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