It’s Not The Software, It’s The Customer Service (Spacial Audio)

Customer service? What customer service?

I keep seeing posts on Twitter from quite a few long time users of SAM Broadcaster who constantly seem to complain about Spacial Audio support and not getting help from them.

Click to enlarge

When I asked one of the users on Twitter as to why he puts up with the crap customer support he said this …

“It’s not the software I have an issue with, it’s the appalling customer service”

 
So you’re not having any issues with SAM Broadcaster? Just Spacial audio customer service?

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Last updated on: September 13th, 2017
at 14:12 PM Europe/London

Threatened By Free Software?

We wish we knew what people's problem is with free software...

We’ve had grief again for promoting RadioDJ, and dispelling a few myths about it too.

It’s almost as if certain sections of the Internet radio crowd see RadioDJ as a threat?!

RadioDJ

We also realise that certain people in the world of online radio don’t like this website/blog because of our posts about SAM Broadcaster and its many issues.

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Last updated on: June 13th, 2017
at 11:59 AM Europe/London

Who Will Write The Plugins For RadioDJ?

Calling all developers!

We’ve had some great plugins written for RadioDJ free radio automation software over the past couple of years.

However… the author of the Altacast plugin, DSP stacker plugin & recording plugin doesn’t appear to be coding much at the moment, He also hasn’t been on the forums for a while either, due to personal reasons. As most people will realise life has a nasty habit of getting in the way.

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Last updated on: July 20th, 2017
at 09:04 AM Europe/London

Altacast No Longer Supported On The RadioDJ Forum

This morning I went onto the RadioDJ forums to see what was happening.

I saw a post from Marius the website owner stating that the Altacast sub forum had been removed.

“We were notified that Altacast is violating DMCA and as a result I will remove all related stuff from this forum.”

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Last updated on: July 19th, 2017
at 17:10 PM Europe/London

Not Everything That’s Free Is Bad!

Saw a post on a forum where someone stated this:

“There is a cost for everything. Often what’s ‘free’ up front can turn out to be ‘expensive’ in the end (one way or another)”

 
keep-calm-because-it-s-free

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Last updated on: October 18th, 2017
at 12:39 PM Europe/London

No Activations Left? (Radioboss)

“No Activations Left”

You know that dreaded error message you get from software that requires activation on the servers of the software manufacturer.

noactivationsleft

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Last updated on: June 29th, 2017
at 16:12 PM Europe/London

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