More Sam Broadcaster Cloud Outages

It seems that Spacial Audio have been having issues with their SAM Broadcaster Cloud service again.

SAM Broadcaster Cloud Outages

This is just one of a long line of dropouts/outages with their SAM Broadcaster Cloud service which is hosted on the Microsoft Azure platform.

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How Am I Supposed To Build An Audience?

Looking at the Spacial Audio Facebook page and shaking my head in disbelief at the latest posts from frustrated users.

samcloudlogin2016

“How am I supposed to build an audience when your servers just drop out for no reason, at the very moment your service department leaves for the weekend?! This happens over and over, and no one had offered a solution or even answered me as to why!

I sincerely regret spending my money on the SAM Cloud product. Can anyone recommend a more reliable service, or at least one who understands that radio stations don’t take the weekend off?”

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Last updated on: September 14th, 2017
at 11:57 AM Europe/London

Sam Broadcaster Cloud Outages

We keep seeing posts from lots of frustrated Spacial Audio/SAM Broadcaster Cloud customers.

SAM Broadcaster Cloud outage 3

“On Saturday night all the Live DJ accounts went into ‘trial mode’ and we had to stop live shows”

 
It appears there have been several major SAM Broadcaster Cloud outages recently on the Microsoft Azure platform hosting Spacial Audio’s cloud solution.

“We were back, then down again. Currently back. However, now we can’t access our cloud account. Shocking service, so unreliable”

 
SAM Broadcaster Cloud outages

“Instead of our radio stream, all the cloud is broadcasting is the word ‘TRIAL’ over and over, Any ideas?”

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Last updated on: November 28th, 2017
at 10:17 AM Europe/London

Free Sam Broadcaster โ€“ Limited Offer

Free SAM Broadcaster โ€“ Limited Offer?

I woke up this morning and switched the PC on, I saw a tweet in the SAM Broadcaster feed.

Free SAM Broadcaster โ€“ Limited Offer https://t.co/tkcn9dcNUM

AllSoftwareDiscount (@allsoftdiscount)

I went to the link in the tweet and it landed on a page on the “all software discount” website which gave some blurb about SAM Broadcaster Cloud and a FREE trial.

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Last updated on: June 20th, 2017
at 12:27 PM Europe/London

Sam Broadcaster Problems Unique?

It appears the Spacial Audio marketing department don’t like users asking on their social media pages if anyone else is suffering problems with SAM Broadcaster.

“We would greatly appreciate it if you could let us handle customer queries as customer problems are unique”

 
Yes that’s what we’ll call the problems with Spacial Audio software “Unique”

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Last updated on: November 17th, 2017
at 16:08 PM Europe/London

Endless Buffering With Sam Broadcaster Cloud

Just seen a post on the Spacial forums from a user using SAM Broadcaster Cloud to stream in Second Life.

samcloudlogin2016

He appears to be suffering with those dreaded “buffering” issues with the SAM Broadcaster Cloud broadcast control.

SAM Broadcaster Cloud Buffering.

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Last updated on: November 30th, 2017
at 10:22 AM Europe/London

So What You Gonna Promise Us This Time?

Just seen the January 2016 news letter from Spacial Audio.

So in the words of Take That “What you gonna promise us this time?”

SpacialJanuary2016

Well it doesn’t look like they are promising anything much this time around.

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Last updated on: May 29th, 2017
at 08:02 AM Europe/London

Now You Really Are Taking The Piss Spacial Audio

I saw SAM Broadcaster v2015.5 was available for download this morning.

So I downloaded it from my usual source. Haven’t had chance to test it properly yet but I’d imagine it’s just as unstable as v2015.4 was.

SAM Broadcaster 2015.5

I can’t help but notice that the “read me” changelog only lists one change (again)

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Last updated on: October 23rd, 2016
at 10:18 AM Europe/London

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