It’s Not The Software, It’s The Customer Service (Spacial Audio Solutions)

Customer service? What customer service?

I keep seeing posts on Twitter from quite a few long time users of SAM Broadcaster who constantly seem to complain about Spacial Audio support and not getting help from them.

Click to enlarge

When I asked one of the users on Twitter as to why he puts up with the crap customer support he said this …

“It’s not the software I have an issue with, it’s the appalling customer service”

So you’re not having any issues with SAM Broadcaster? Just Spacial audio customer service?

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Last updated on: 16th October 2019
at 11:52 AM Europe/London

Altacast No Longer Supported On The RadioDJ Forum

I recently went onto the RadioDJ forums to see what was happening.

There was a post from Marius the website owner stating that the Altacast sub forum had been removed.

“We were notified that Altacast is violating DMCA and as a result I will remove all related stuff from this forum.”

Marius went onto say this: For support, please contact its author and don’t use our forum.

It appears Altacast is breaking DMCA rules somewhere. Like its predecessor Edcast/Oddcast.

(Although we cannot find a DMCA complaint related to the Altacast website or software)

It now means support for Altacast Standalone/Plugin/DSP is somewhat limited.

For future updates you’re probably best keeping an eye on the Altacast Website

Be aware that future versions of RadioDJ may not support the Altacast plugin.

Which means you will have to find another alternative to stream with.

Update 2018: Altacast seems to be a dead project now there have been no updates since March 2016, the only reason there is still a website is because its hosted on a free hosting package.

Last updated on: 7th August 2019
at 10:45 AM Europe/London

Why Does RadioDJ Rely On A MySQL Database?

Saw this post on a forum on a post about RadioDJ free radio automation software.

“The biggest fail with RadioDJ to me is the reliance upon a MySQL database”

RadioDJ database setup new

The fact RadioDJ relies on a database for some of it’s functions is actually one of it’s PLUS points.

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Last updated on: 14th August 2019
at 14:38 PM Europe/London

Alternative To: A Sam Broadcaster Pro Crack?

The Spacial ‘user zone’ is the ONLY place where you can download a FULL version of SAM Broadcaster that can be unlocked via a registration key, DEMO versions of the software downloaded from the website can not be unlocked even if you have a valid key.

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Last updated on: 1st November 2019
at 10:51 AM Europe/London

Using Winamp To Automate A Radio Station?

Saw a topic on the Winamp forums from a user wanting to use Winamp Pro to automate the music for their radio station.

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Last updated on: 2nd November 2019
at 15:49 PM Europe/London

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