No Signed Certificate? Not Professional Enough? (RadioDJ)

Sat here shaking my head because of a post I’ve seen on the RadioDJ forums…

“We run a radio station on a university campus. The security team is starting to get really sceptical of RadioDJ, given its history of reported malware (false positive or not). They blocked my ability to download RadioDJ updates”

RadioDJv2

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Last updated on: 10th September 2018
at 09:00 AM Europe/London

Bye Virtualbox Hello Vmware Player

For the past few years we’ve used Virtualbox to run Windows 7/10 on Ubuntu Studio so we could run RadioDJ..

Virtualbox

For the most part its worked relatively OK but there were always issues I couldn’t quite put my finger on or fix.

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Last updated on: 19th September 2018
at 17:23 PM Europe/London

This Program Is Provided “As Is” (RadioDJ)

I feel I need to clarify a few things to those people who keep demanding that I help them with RadioDJ setup issues.

I swear some people expect far too much from a free piece of software… It might help if they read the RadioDJ licence agreement

“This program is provided “as is” without warranties of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchant-ability and fitness for a particular purpose. The entire risk as to the quality and performance of the program is with you”

When something goes wrong with RadioDJ we don’t have to give technical help or advice… We do 99.8% of the time because we care enough about the software.

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Last updated on: 27th July 2018
at 14:05 PM Europe/London

Sorry But Your Customer Support Sucks!

This is beginning to get beyond a joke now, Spacial Audio do NOT know the meaning of the words “Customer service”

A user took to the Spacial Audio Facebook page to vent their frustration yesterday.

“I’m sorry but your customer support service sucks. I sent you a message, no one responds. I sent a second message and it’s been over a week now and still no response. It’s official, your customer support sucks. Not the way to treat customers especially when they’re having issues like I am with your software”

We know from experience just how frustrated this user is.

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Last updated on: 10th September 2018
at 15:59 PM Europe/London

Stop Accusing People!

Not a month seems to go by without me seeing some user being accused of running pirated copies of Spacial Audio software by the SVS volunteers on the Spacial forums.

Old version SAM Broadcaster

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Last updated on: 22nd May 2018
at 14:52 PM Europe/London

Free Radio Broadcast Automation Software

I like some of the searches I see coming from Google analytics.

One of the searches recently was for “free radio broadcast automation software”

We’re guessing they were probably looking for an alternative to another well known radio automation program.

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Last updated on: 7th September 2018
at 15:16 PM Europe/London

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