Went for a look recently on the Spacial Audio/SAM Broadcaster forums to see a post where someone was letting off steam about Spacial Audio support being Pathetic
He was wanting to purchase an upgrade but wasn’t getting very far with the support department and the representative manning the support desk.
Seems the person manning the support desk suggested that he contacted Cleverbridge (Who handle Spacial Payment Systems)
Last updated on: 6th September 2019
at 12:23 PM Europe/London
This was a question I saw among the stats on this website recently.
SAM Broadcaster can be tricky for a novice to setup it gets confusing having 4 different database options on first run.
Last updated on: 14th October 2019
at 16:15 PM Europe/London
Looking at the Spacial Audio Facebook page and shaking my head in disbelief at the latest posts from frustrated users.
I sincerely regret spending my money on the SAM Broadcaster Cloud product. Can anyone recommend a more reliable service, or at least one who understands that radio stations don’t take the weekend off?
Last updated on: 6th September 2019
at 12:24 PM Europe/London
This is by far and away my most favourite comment that someone else has said about Spacial Audio.
It would appear that Spacial Audio do NOT like it when someone pulls them up about their lies in their blog posts.
Spacial Audio always seem to throw their toys out of the pram or bury their heads in sand when it comes to SAM Broadcaster and it’s major ISSUES!
Last updated on: 4th October 2019
at 10:42 AM Europe/London
I keep seeing posts on Twitter from quite a few long time users of SAM Broadcaster who constantly seem to complain about Spacial Audio support and not getting help from them.
When I asked one of the users on Twitter as to why he puts up with the crap customer support he said this …
“It’s not the software I have an issue with, it’s the appalling customer service”
So you’re not having any issues with SAM Broadcaster? Just Spacial audio customer service?
Last updated on: 16th October 2019
at 11:52 AM Europe/London
Spacial Audio put their new website online recently.
Which now seems more focused on their SAM Broadcaster Cloud products rather than the other software products they make.
Last updated on: 6th September 2019
at 12:23 PM Europe/London
