Just seen another blog post from Spacial Audio about the reasons you should choose them or their software.
They start off the article with “Internet radio is most definitely on the up”
NOT from where we’re looking it isn’t! 1000’s of stations have gone offline already in 2016 due to the collapse of Live365.
Update: Live365 is back online after a buyout by the people who own stream licensing
Internet radio isn’t “on the up” its been slowly dying this past few years because of the CRB rate changes in the USA, along with companies like Radionomy Geo-blocking streams or delisting stations for using older Shoutcast software. Its frustrating for people who want to broadcast but can’t because of the spiralling costs.
So in reality it’s NOT much fun being an online radio Broadcaster at this point in time.
Further down the article they go on to say that their support department is “Unrivalled”
Yes that’s it Spacial LIE to potential customers.
They’ll find out soon enough how bad your customer service is, IF they (foolishly) sign up for your cloud/software services.
Not a week/month goes by without us seeing lots of frustrated users on social media who struggle to get help from the Spacial support team.
A new user on the RadioDJ forums had this to say…
My partner says he’s never known a company with such “awful customer service” & He works in software support!
We guess Spacial feel the need to spin their “corporate bullshit” so someone buys a product from them.
Last updated on: 20th September 2017
at 13:02 PM Europe/London