Spacial Audio Magically Disappearing Posts (Abracadabra)
Don’t bother complaining to Spacial Audio via their Facebook pages. It appears that who ever is in charge of managing the pages doesn’t know how to deal with complaints.
Posts magically disappear before they can be seen by people.
That is no way to run customer service. It’s just another reason why people shouldn’t deal with Spacial Audio.
If they can’t handle criticism from unhappy customers why do they bother having Facebook pages?
It’s always been the same especially on their forums the minute you dared to complain about SAM Broadcaster not working a moderator would either lock the post or remove it altogether
I know of other software companies who actually welcome complaints via Facebook so they know where they are going wrong with things.
Spacial need to stop burying their heads in the sand and actually start listening to what’s going wrong with their software.
It’s the only way thing will improve.
Next time your looking for radio automation software don’t buy from Spacial you will only regret it when something goes wrong.
Last updated on: 31st May 2017
at 16:30 PM Europe/London