Spacial Audio Does Not Support PAL Scripting.

If its not one thing its another when it comes to Spacial Audio and their software support.

Just seen this on the Spacial forums from the customer service manager after someone was asking for help with a (badly coded) PAL Script (Playlist Automation Language)

“Spacial does not support PAL scripts, No support can be provided nor responsibility accepted”

So you don’t support what is a pretty big feature in SAM Broadcaster?

Not supporting a prominent feature in your software makes you look bad. Its this sort of attitude from the customer support department that makes Spacial Audio a JOKE.

Mind PAL scripts have a nasty habit of crashing SAM Broadcaster especially if they aren’t coded correctly.

“Memory Leaks are an inherent problem of how the PAL engine is designed. If you design bad PAL scripts, you get memory leaks. And it’s easier to design a bad PAL script than to design a good one. But it’s not like Memory Leaks were an unavoidable problem or a bug in the engine”

I could never get PAL scripts to work without SAM Broadcaster spitting its dummy out and those were scripts available from the SAM Broadcaster forums written by users of the software.

My advice: Switch to RadioDJ it has a better feature Track(s) from SQL Query

SQL queries won’t crash RadioDJ like PAL scripts do with SAM Broadcaster!

Why are people still paying $$$ out to Spacial Audio for software when they clearly don’t give a damn about the customer after they’ve purchased a product?

Last updated on: 15th November 2018
at 15:23 PM Europe/London

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