I saw this tweet on Twitter recently about Spacial Audio Solutions LLC & it didn’t surprise me to be honest.
“Had a very bad experience with @spacial audio, Very disreputable, company to avoid”
So glad it’s not just us that think Spacial Audio is ran and managed by a bunch of shysters.
We’ve been trying to tell people this for years now.
They appear to send the same old canned replies that aren’t usually of any help to the person having the issues.
That’s if you’re lucky enough to have your support ticket answered.
Don’t even bother with the support forums either they’re just as bad.
They also appear to have a nasty habit of taking money from peoples bank accounts without permission.
@spacial Hi there, I cancelled my subscription for Sam Broadcaster a week or two ago and I just got charged £113 this has caused massive problems for me financially, I really hope this can be refunded and stopped from happening again.
A reputable company wouldn’t take money from your account without sending you a invoice or email.
Besides there’s better software than SAM Broadcaster these days for doing Internet radio with and it won’t leave you out of pocket!
RadioDJ is a FREE radio automation program that performs far better than SAM Broadcaster Pro.
If you should get stuck with anything with RadioDJ please post on the Forums where a member of the community will come to your assistance.
It’s time to stop buying software from Spacial Audio they don’t give a damn about the customer after care.
Last updated on: 8th December 2019
at 07:46 AM Europe/London