I looked at the Spacial Audio Facebook page and now shaking my head in disbelief at the posts from frustrated users.
How am I supposed to build an audience when your servers just drop out for no reason, at the very moment your service department leaves for the weekend?! This happens over and over, and no one had offered a solution or even answered me as to why!
I sincerely regret spending my money on the SAM Broadcaster Cloud product. Can anyone recommend a more reliable service, or at least one who understands that radio stations don’t take the weekend off?
We knew Spacial Audio support were utterly useless but we didn’t know they were totally CLUELESS as well.
A user having an activation issue with SAM Broadcaster has posted on the SAM Broadcaster forums hoping to get help as support seem to have gone quiet in his words.
I’ve tried tech support but suddenly getting no more replies from them. I changed PC’s a few weeks ago and had to reinstall Sam Broadcaster Pro. After reinstallation, I activated successfully but suddenly started getting the error message: “Product Activation Failed” and “License Warning”
Spacial support also asked me to uninstall the MySQL server as well as SAM Broadcaster and reinstall them in new directories. I’ve done everything they advised and the problem is still there, very frustrating and stressful, starting to get disillusioned with the program. The worst part is the tech support person just went quiet.
Users shouldn’t be having activation headaches with software especially if they’re about to do a live show on the Internet. God forbid they should actually want to stream a station.
A while back we started a little experiment and wrote a few blog posts to do with people wanting and searching for cracked copies of SAM Broadcaster Pro.
So far the experiment has confirmed what we thought!
Approx:211,080 people have actively looked at the various posts on this website to do with cracked versions of SAM Broadcaster Pro. We knew the software was popular with the software pirates but we had no idea there were so many desperate (IDIOTS) looking for pirated copies of software they have no hope of fully cracking anyway!
This program is provided “as is” without warranties of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchant-ability and fitness for a particular purpose. The entire risk as to the quality and performance of the program is with you.
When something goes wrong with RadioDJ we don’t have to give technical help or advice… We do 99.8% of the time because we care enough about the software.