It seems that Spacial Audio have been having issues with their SAM Broadcaster Cloud service again.
This is just one of a long line of dropouts/outages with their SAM Broadcaster Cloud service which is hosted on the Microsoft Azure platform
@spacial SAM Cloud has been hanging a lot lately. Today starting just before noon, there was three hours of silence before I caught it. This is not acceptable! please fix.
@spacial SAM Cloud is down here in the UK apologies to all our listeners
How is anyone supposed to run a online radio station if the cloud servers keep going down?
“Any information on what’s currently going on? Our stream has been down since 6pm, your website and app are down too…”
Its about the only time you actually see the Spacial Audio marketing department replying to complaints on Twitter.
“We are currently experiencing a network outage in one of our data centers which is affecting multiple stations”
I personally don’t trust these “cloud” radio automation services there’s just something I don’t like about having no control over what happens when a server goes down.
Maybe one day they will get their act together and give people a solution that stays online for more than a few days at a time.
Yet again it seems that SAM Broadcaster Cloud isn’t worth the monthly/yearly fees.
Stop buying software and services from Spacial Audio them you’ll only end up regretting it!
Last updated on: 12th November 2018
at 12:44 PM Europe/London