When you pay a company for software you would think your card details are going to be safe with them wouldn’t you?
This doesn’t appear to be the case with @Spacial audio…
It appears they will try and take money from your account even if you’re not using their services anymore or at least this was the case for this user.
Spacial Audio have come back with their usual bog standard reply:
Yet the guy claims he hasn’t seen these emails about renewing.
Sod your terms and conditions Spacial Audio! A subscription for a piece of software shouldn’t be on Auto-Renew. It should always be down to the customer if they wish to continue subscribing to your software or not!
Why people still trust Spacial Audio with their payment/card details is beyond us. We know we wouldn’t.
@spacial Hi there, I cancelled my subscription for Sam Broadcaster a week or two ago and I just got charged £113 this has caused massive problems for me financially, I really hope this can be refunded and stopped from happening again.
Forget taking out subscriptions for Spacial Audio software and just use FREE software instead such as RadioDJ
No contracts – No keys – No activations – No hidden costs.
I can’t abide software companies who think they can do as they damn well please!
Last updated on: 16th August 2019
at 11:35 AM Europe/London