When it comes to Spacial Audio and their software it seems people struggle to get help from the support department when something goes wrong with it.
I’ve just seen Spacial Audio tech support reach a new low.
They’re now blaming someones ISP for the fact support emails aren’t getting through.
An ISP wouldn’t be blocking email. An email provider might but NOT the ISP.
It’s lame excuse after lame excuse when it comes to support from Spacial.
It seems it’s everybody else’s fault but never their own.
With a support dept as incapable as this I’m amazed people are still paying for this poor service.
It’s time to STOP buying SAM Broadcaster from Spacial as their support dept obviously doesn’t care for the people it’s supposed to be supporting.
They’re more interested in taking money rather than fix problems.