Spacial Support: Nothing To Do With Us Attitude?

When it comes to Spacial Audio and their software it seems people struggle to get help from the support department when something goes wrong with it.

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Last updated on: September 12th, 2016
at 09:47 AM Europe/London

Spacial Audio Support

Spacial Audio Support (Or Lack Of) I’ve known about Spacial Audio & SAM Broadcaster for around 16 years.

I first tried their software way back in 2000 when SAM v1.3 looked like a badly designed college project.

SAM Broadcaster v1.3
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Last updated on: September 27th, 2016
at 09:37 AM Europe/London

Sorry For The Bullshit

Sorry for The Bullshit!

I’ve just seen Spacial Audio tech support reach a new low.

They’re now blaming someones ISP for the fact support emails aren’t getting through.

Spacial Bullshit

An ISP wouldn’t be blocking email. An email provider might but NOT the ISP.

It’s lame excuse after lame excuse when it comes to support from Spacial.

It seems it’s everybody else’s fault but never their own.

With a support dept as incapable as this I’m amazed people are still paying for this poor service.

It’s time to STOP buying SAM Broadcaster from Spacial as their support dept obviously doesn’t care for the people it’s supposed to be supporting.

They’re more interested in taking money rather than fix problems.

Last updated on: March 26th, 2017
at 23:21 PM Europe/London

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