“This program is provided “as is” without warranties of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchant-ability and fitness for a particular purpose. The entire risk as to the quality and performance of the program is with you”
When something goes wrong with RadioDJ we don’t have to give technical help or advice… We do 99.8% of the time because we care enough about the software.
This is beginning to get beyond a joke now, Spacial Audio do NOT know the meaning of the words “Customer service”
A user took to the Spacial Audio Facebook page to vent their frustration yesterday.
“I’m sorry but your customer support service sucks. I sent you a message, no one responds. I sent a second message and it’s been over a week now and still no response. It’s official, your customer support sucks. Not the way to treat customers especially when they’re having issues like I am with your software”
We know from experience just how frustrated this user is.
If the worst happens and something should go wrong when installing or configuring software and you ask for help on the software manufacturers forum it might help if you supply details of any error messages or crash reports when you post.
RadioDJ .NET errors usually look like this. Though it’s rare to see one once the software is properly setup.
You copy the error message from the “details” window & paste that info onto the forums using the code tags (#) button at the top of the post builder.