SAM Broadcaster 2015 Crashes!

This morning I thought I’d install & see if anything has actually changed with the latest version of SAM Broadcaster 2015

Sadly it hasn’t.

I started SAM Broadcaster 2015.4 up, configured it, connected it to Shoutcast, pressed play and off it went.

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I got called away to help a neighbour with something & I was only gone 5 minutes IF that.

When I came back the stream was silent… Then I looked on the computer running SAM & an error message on Windows 7 said SAM Broadcaster had “Stopped working” you know, that really annoying error!

Nothing in the SAM Broadcaster error logs, Only this in Windows event viewer.

SAMBC.exe
2015.4.0.0
2a425e19
6.1.7601.17725
4ec49b60
c0000005
0001f79d
ef8
01d1161c5ed9d686
C:\Program Files\SpacialAudio\SAMBC\SAMBC.exe
0d85175a-8215-11e5-ac85-0800278378eb

“The SAM Broadcasting 2015.4 system has been downloaded & has crashed each time we have attempted 2 run a BETA test. Developing… #TeamDINO

(@DINONETRADIO) November 13, 2015

@spacial I downloaded the 2015-4 version of SAM Broadcaster and it crashed several times. Anyone else having issues?

(@TheCRV) November 12, 2015

 
So nothing has actually changed with SAM Broadcaster 2015 then? It’s still prone to crashing without warning and for no apparent reason.

I’m surprised the Spacial social media feeds aren’t lit up with complaints about this

“That’s saying they haven’t deleted the bad comments from the social media pages again”

 
Why do people still pay Spacial Audio $$$ for software that clearly doesn’t work for what it was designed for.

I could understand people paying $$$ if Spacial Audio software worked as advertised but sadly yet again we come to the conclusion that FREE software outweighs SAM Broadcaster for stability & reliability.

I’ve yet to experience the same random crashing issues with RadioDJ free radio automation software.

I’ve used RadioDJ for around 5 years now I couldn’t ask for anymore from the program it does what it’s supposed to “Automate”

RadioDJ is far better programmed and will work for days/weeks/months without anyone keeping an eye on things.

“Gonna put that new PC to the test this year. Going to run and tweet 4 stations using RadioDJ on the same PC”

 
That’s another reason why RadioDJ is far superior to SAM Broadcaster… the fact you can run as many radio stations you want with the software.

I’ve not seen that use running 4 stations tweeting that any of his stations are ever offline.

If you want great reliability, stability & just a great piece of software then you need RadioDJ

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RadioDJ v1.8.2

RadioDJ Free radio automation download

(Click on the logo to download the latest version of RadioDJ or Right click & “Save link as”)

I’m just hazarding a guess as to why Spacial Audio’s social media feed isn’t lit up with complaints.

I’m guessing a LOT of people are switching software to RadioDJ

Oh and despite what Spacial may have you believe in their blog posts.

FREE radio automation software isn’t your enemy! It’s your friend!

If you haven’t discovered RadioDJ yet what are you waiting for? Download & Install take it for a test drive today.

You might just be pleasantly surprised by how good RadioDJ is and you’ll wonder why you ever paid out $$$ for software such as SAM Broadcaster in the first place.

Web Hosting But Only If Your a SAM Broadcaster user?

An advert popped up on a forum a couple of days back for Shoutcast Streaming’s samPHPweb & samHTMLweb Web Hosting package.

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Is it just me or does the advert actually sound like they only want to host your website if your a SAM Broadcaster user?

Doesn’t sound to me like they would host your website if you were using other software such as RadioDJ

Looking at the price of this website hosting service it’s not that expensive but you could probably do it yourself cheaper.

You could just set up a web server using WAMP on your home PC pointing your domain to your IP and take requests that way.

Or you could rent a VPS server from around $1.25 a month with a hell of a lot more storage space.

 
Hosting your own website gives you much more control over things especially when you run your own VPS.

You control what ports you have open etc. Unlike SAM Broadcaster RadioDJ only requires 1 port (SQL 3306) to be open for requests.

I started out with an Apache web server on my PC about 11 years ago and it worked great at the time.

In this day and age most broadband connections are pretty stable and fast.

So it shouldn’t be a problem hosting your own website on a home PC.

If you do go a for a VPS, have a look round. There are some pretty  but choose what’s best for you and your location.

We have a self managed VPS and it’s usually rock solid and performs like a star. However every server has its limits and sometimes there are outages beyond our control.

It’s really not that hard running your own website. Once you learn how to get it working properly you’ll wonder why you ever paid a website host in the first place.

Remember when it comes to learning stuff like setting up your own web server or VPS Google is your friend not your enemy!

 
The information is out there if you search hard enough.

If Shoutcast Streaming is only pandering to SAM Broadcaster PHP/HTML users then that would be a shame as I could have pointed a few users of RadioDJ in his direction.

N.B: Running a home web server is dependant on external factors such as your upload & download speeds if you have a poor broadband connection then it may be a better option to look at hosting your website on a VPS.

Before anyone has a go at me!

I’m just pointing out that there are other “alternatives” when it comes to hosting a website/server. You don’t have a monopoly on website hosting!

They Said No One Would Read This…

It’s just a little over 4 years since I first started this blog.

I initially set this website up to let off steam about SAM Broadcaster which I’ve had no end of problems with over the years.

In that time I’ve also documented just how badly Spacial Audio treat their customers.

Nothing ever changes when it comes to Spacial Audio they don’t care about their software!

I’ve had people say to me on forums.

“I bet no one reads your blog anyway”

 
How wrong can people be? According to my stats 157,976 people have visited this blog in the past 12 months.

So I must be making some sort of difference somewhere in the world of Internet radio.

To say I’m chuffed by the number of people visiting this blog would be an understatement.

The hard work will continue & You can bet your bottom dollar on that one!

The original message still hasn’t changed.

“Don’t pay Spacial Audio for SAM Broadcaster You won’t get the help you need when something goes wrong (Which it will) with the software”

 
You don’t need SAM Broadcaster to stream these days when RadioDJ is FREE!! (NOT Misleading!)

RadioDJ Free radio automation download

RadioDJ is far more stable & doesn’t crash like SAM Broadcaster is known to.

Once setup RadioDJ will run for weeks/months without anyone needing to keep an eye on the program.

Give RadioDJ a try you may just find it outperforms SAM Broadcaster in every way possible.

Reasons not to use SAM Broadcaster

Reasons why you shouldn't use SAM Broadcaster

We can think of quite a few reasons you might want to choose an alternative to SAM Broadcaster, but here’s a collection we’ve put together.

Lousy Customer Support

When you pay $$$ for software you would expect help and support if something went wrong.

When SAM Broadcaster goes wrong (and it will) don’t expect to get much help from Spacial support.

@spacial. The worst tech support you will ever receive. An entire day went by, downgraded my urgency and now nothing is working. Thanks.

 

AnimeAMAZE (@animeamaze) March 9, 2015

@spacial I have had an URGENT technical support ticket open since Monday (Request #76899) with little to no help accept acknowledge receipt

 

Shawn Quinn (@RealShawnQuinn) October 7, 2015

The Spacial support department sends users the same old canned replies without actually helping anyone. Even the forums and social media accounts are staffed by people who don’t really care. The biggest complaint we see is from users having activation issues with their software and Spacial support not answering users tickets.

They promised to sort the customer service out in 2013 & as far as we can see it still hasn’t happened.

The support department is supposed to be open 4 am to 4 pm CST (UTC-5), but they seem to work when they feel like it!

Quality and stability of the code

SAM Broadcaster is prone to crashing or freezing for no reason whatsoever

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SAM Broadcaster has always had very poor stability and reliability we had nothing but headaches while trying use SAM.

Not a week goes by without us seeing someone somewhere on social media complaining about major issues with SAM.

There have also been reports of people missing their regular radio shows because the program wouldn’t co-operate.

“Things like that should never happen with radio automation software”

The price

Spacial charge $299-$699 for SAM Broadcaster. The program was originally made up from freely available Winamp plugins.

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SAM required Winamp as a backend player in version 1.3 & Since version 2 it’s been priced at $299 the latest studio versions of SAM Broadcaster 2015 can cost up to $699

The price hike between Pro and Studio versions just means terrestrial (FM) stations can now use their software, where as before it was restricted to just Internet radio.

Although we guess most terrestrial radio stations probably use software that costs thousands of $$$, NOT some overpriced badly designed college project that’s never worked for it was designed for.

We really can’t see where the “value” is in the program it’s just NOT worth the money Spacial Audio ask for it.

The database structure

SAM Broadcaster seems to have a very badly written database structure which will also crash without warning if you don’t meticulously look after it. A database shouldn’t require more than backing up and a little light housekeeping.

When we first used the software we found we were having to rebuild the database every few days/weeks it became tiresome. Nothing much appears to have changed.

Coding a website for SAM Broadcaster was a nightmare, It needn’t be difficult, It just is!

The encoders

We’ve yet to see the encoders within SAM Broadcaster stream properly. The encoders are prone to buffering even if you have a reliable connection.

They even buffered with a local shoutcast server on a home network, that’s how poorly coded they are!

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“Unable to send data fast enough Encoding paused till buffer clears…”

We have yet to encounter buffering issues like this with other free encoding software.

PAL (Playlist Automation Language) scripts

Besides PAL scripts being difficult to program, PAL scripts are well known for crashing SAM Broadcaster due to the amount of memory leaks they cause (Especially if they’re written incorrectly!)

Racing audio

This a known issue with SAM Broadcaster that speeds up the file that is currently playing. It’s a known bug from at least 13 years ago that has never been addressed.

Windows 10 compatibility

Certain versions of the 4.x.x series of SAM Broadcaster will not work on Windows 10.

Note: Spacial Audio force users to hand over $119 just so they can have a working copy of SAM Broadcaster on Windows 10, That is on top of the $299 the user originally paid for the software.

The fact SAM Broadcaster 4.x.x won’t work on Windows 8/10 is down to a change in the way the program requires activation.

It isn’t just us that think SAM Broadcaster isn’t worth the money Spacial ask for it.

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Save yourself the cash and the headaches by using Radio DJ FREE radio automation software.

RadioDJ Free radio automation download

(Click on the logo to download RadioDJ or right click and “Save Link As” to download it to your PC)


Radio DJ is a FREE radio automation program that works 100 times better than SAM Broadcaster.

We know of someone running 4 radio stations with 4 copies of RadioDJ free radio automation software with NO issues. Another user has had RadioDJ v1.8.2 running 24/7 for over 12 months on a laptop.

We guess that says everything people need to know about RadioDJ free radio automation software!

RadioDJ is really reliable the only time we have to restart the program is when Windows updates require the computer to be restarted.

In the unlikely event that something goes wrong with RadioDJ there is a great support network on the RadioDJ Community forums.

STOP paying Spacial Audio $$$ for their badly programmed overpriced software you will only end up regretting it!

We wish we’d never paid for the software in the first place.

Stand Alone Encoding Software

With RadioDJ you have a couple of options when it comes to streaming.

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You can either use a Plugin or you can use a standalone piece of encoding software.

“I’m a big fan of using a standalone piece of software to encode with as it frees up RadioDJ to do what it does best!”

 
Here are just some of the encoding programs available.

1) MB Recaster (4 free encoders) M B Recaster

mbrecaster

2) BUTT (Free) BUTT

BUTT

3) Edcast standalone Edcast

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4) RadioCaster ($49.95) (Shoutcast v1 v2 & Icecast) RadioCaster

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Happy streaming!

Please note: We cannot be held liable for content/software on another website. We just supply links to the websites/downloads of software.

SAM Broadcaster Not Built for Relaying a Stream?

SAM Broadcaster Not Built for Relaying a Stream?

So even though the program is called “Streaming Audio Manager” It’s not actually built for relaying a stream through?

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I saw this nugget on a the SAM forums this morning.

“SAM Broadcaster is definitely not made for rebroadcasting a stream.”

 
Not much of streaming audio manager if it can’t relay an online stream.

I tried relaying a stream through SAM Broadcaster way back in v2.7.9 and had issues with it buffering and breaking up.

Tried testing it again recently on a newer version of SAM Broadcaster and it still made no difference. The stream just wouldn’t play in SAM yet it was working in Winamp.

This is something we have yet to encounter when relaying a stream through RadioDJ

RadioDJ free radio automation software

RadioDJ handles streaming rather well & If the stream should drop RadioDJ should automatically move onto the next item in the queue.

Sometimes SAM Broadcaster will just sit there buffering and seems to take forever to move onto the next queue item if the stream drops.

That’s even with the silence remover/detector active.

I have to agree with the reply to the post on the Spacial forums.

“SAM Broadcaster isn’t built for much really given the amount of bugs in the program”?

 
SAM Broadcaster still has most of the bugs it had over 13 years ago.

Make the switch to RadioDJ you should have no issues relaying a stream.

RadioDJ Free radio automation download

N.B: Always remember though you are at the mercy of external factors. Such as Traffic congestion/DNS issues & poor upload/download speeds. If you have a really poor broadband connection then you won’t be able to relay a stream successfully anyway.

Song Title Updater

Song Title Updater

This is a useful tool if you are using encoding software which doesn’t support title updating.
 
It’s easy enough to configure and use.

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1) Download and unzip This folder
2) Unzip & place the .exe file on the C:\ drive outside of the program folder.
3) Create a blank folder on the C:\ drive called “Titles” (Make sure it has the correct read/write permissions)
4) Point the title updater to the titles directory.
5) Enter your Shoutcast/Icecast server details. Click server type for Icecast or shoutcast v1 or v2.
6) If your radio software has a NowPlaying.txt or similar select text file and browse to where the .txt file is.
7) Click start and if all goes to plan you should have automatic title updates.

 
Just rinse and repeat if you have multiple servers to update the titles on.

Give the other instances of the program a different name (e.g: songtitleup2.exe)

Note: All downloads supplied as seen.

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