Spacial Audio Magically Disappearing Posts

Spacial Audio Magically Disappearing Posts (Abracadabra)

Don’t bother complaining to Spacial Audio via their Facebook pages. It appears that who ever is in charge of managing the pages doesn’t know how to deal with complaints.

Posts magically disappear before they can be seen by people.

That is no way to run customer service. It’s just another reason why people shouldn’t deal with Spacial Audio.

If they can’t handle criticism from unhappy customers why do they bother having Facebook pages?

It’s always been the same especially on their forums the minute you dared to complain about SAM broadcaster not working a moderator would either lock the post or remove it altogether

I know of other software companies who actually welcome complaints via Facebook so they know where they are going wrong with things.

Spacial need to stop burying their heads in the sand and actually start listening to what’s going wrong with their software.

It’s the only way thing will improve.

Next time your looking for radio automation software don’t buy from Spacial you will only regret it when something goes wrong.

SAM Bashing

Yet again I’ve been given a barrage of abuse by some idiot, The person had a go at me about the posts on this website about SAM Broadcaster.

I also had to ban the same person from my Facebook page for the same reason.

Get a grip! I’m not bashing SAM Broadcaster. I’m letting people know just how truly terrible SAM Broadcaster is as a product.

It’s not just me who seems to have a problem with Spacial Audio either.

I keep seeing complaint after complaint on social media from lots & lots of very unhappy SAM Broadcaster users. These are just some of the many posts.

Click to enlarge

Click to enlarge

Click to enlarge

It’s not just us who think SAM Broadcaster isn’t worth the money Spacial Audio ask for the program.

So pack in having a go at me just because you think I’m bashing SAM Broadcaster and Spacial Audio.

Not a week goes by without someone mentioning they’ve switched software because they are unhappy with the direction Spacial Audio seem to be heading.

SAM Bashing? Nope! It’s just a valid point of view about a piece of badly coded software.

Which last time I looked I was entitled to.

P.S: If you don’t like what is written on this website. DON’T READ IT! No one is forcing you.

Beware Spacial Audio!

Just been for my daily snoop on the Spacial audio forums and yet again it doesn’t make for good reading.

“I had sent an email to Spacial Audio tech support last week to ask about rolling back to version 4.x.x if for some reason I had a problem with v2014.1 and their reply was: “once (sic) you converted to 2014 you cant rollback to version 4.x.x

 
This user has already paid for version 4.x.x and is now being told by Spacial Audio support that he cannot use a version of SAM Broadcaster he paid for in the event of him wanting to switch back.

Not only is this bad customer service it is also “dishonest” IMHO!

I wouldn’t mind so much but this comes just a few weeks after Spacial promised to start giving better support.

Goes to show they haven’t changed.

I’ve just come across this comment on Facebook. This guy doesn’t sound to happy.

Click to enlarge

My message as always:

“Beware Spacial Audio! It seems they don’t give a damn about their customer base and only want you for the $$$ you part with. They have a nasty habit of telling LIES just to sell their shoddy software. Do NOT buy software from Spacial Audio you will regret it”

 
Instead why not use something like RadioDJ free radio automation software.

RadioDJ Free radio automation download

It’s FREE between updates doesn’t require keys or activations in order to work the program.

We’ve used RadioDJ for over 5 years now and couldn’t be happier with the stability and reliability of the software.

Something else that cannot be said for SAM Broadcaster.

You won’t regret it and you’ll have money to spend on other studio essentials.

SAM Broadcaster Multiple Instances

SAM Broadcaster Multiple Instances

I saw a post on the SAM Broadcaster forums from a user saying they couldn’t run more than one instance of SAM Broadcaster.

Click to Enlarge

It seems the people who code SAM Broadcaster have stopped people from running multiple instances of the program on the same PC.

Even though those users have paid through the nose for the software.

The restrictions don’t end there either.

If you read the EULA (End User Licence agreement) you will soon realise Spacial Audio will only allow you the user to run 1 radio station per copy of SAM.

There is of course a simple and easy solution to this problem.

Switch to the better and free RadioDJ free radio automation software.

You can run as many instances of RadioDJ as you want providing your computer has enough RAM and processing power.

Make sure you give each instance it’s own SQL Database and folder and there should be no issues.

I know of one user of Radio DJ who is running 11 streams with 11 different instances of the program on one computer.

It is really time people woke up to just how bad Spacial Audio and their software limitations are.

Don’t pay for SAM Broadcaster you will regret it!

SAM Cast Fail

Reading through the Spacial forums this post caught my attention.

Screenshot from 2013-10-26 15:52:30

Yet again Spacial seem to be releasing software that isn’t fit for purpose.

They forced people into upgrading to the newer version of SAM Cast just so they could run the newer versions of the software on a new OS.

No software company should do that.

Instead they should make sure their software works on all versions of Windows.

Letting the end user decide what operating system they want to use.

If you need a stand alone encoder then don’t bother with SAM Cast.

It doesn’t support title streaming (Unless you have a degree in programming)

Simplecast was the same that never worked properly either that was prone to crashing without warning as well.

Explains a lot about SAM broadcaster

So the truth is finally out. We now know the reason SAM Broadcaster 4.x.x series won’t work on Windows 8/10.

Click to enlarge

It would appear SAM Broadcaster is written is Borland/Embarcadero Delphi. A programming language that most developers abandoned years ago.

Most software developers write stuff in C++ now or C# these days, That explains a lot about SAM Broadcaster

It’s also possibly why the program is so prone to crashing and hogging so many system resources.

We always knew there was something about the program being badly designed and thanks to a disgruntled Spacial customer it’s been revealed.

Who on earth uses Borland/Embarcadero Delphi?

It’s almost akin to using Front page for websites.

Our advice to anyone thinking about buying SAM Broadcaster from Spacial Audio is: DON’T DO IT!

You will only be paying Spacial to make even more bad software. Switch to RadioDJinstead.

RadioDJ Free radio automation download

Radio DJ is free and is written for .NET and works on XP/Vista/Win 7/Win 8/Win 10 & it doesn’t crash or whinge like SAM Broadcaster does.

Translate »