SAM Broadcaster Product Activation Offline

Saw this in amongst the search terms on Google analytics recently…

“SAM Broadcaster Product Activation Offline”

 
It seems the Spacial Audio activation server fell over at some point over the last couple of days which in turn left users struggling to get SAM Broadcaster activated.

Users having issues getting SAM Broadcaster activated are nothing new…

SAM Broadcaster activation issues

The biggest complaint we see about the activation system is the activation servers saying that the users copy of SAM Broadcaster is already activated on 3 PC’s

Even when the user has deactivated the software before they go to reinstall the program on another machine.

The activation servers have been causing users of SAM grief ever since Spacial Audio changed the way people have to unlock their software.

Before users just needed a key code to unlock all the features in SAM Broadcaster.

Spacial Audio introduced the activation requirement back on v4.7.3 in order to cut down the numbers of pirated versions and it’s never worked properly when someone needs to activate their software.

It’s just another reason why RadioDJ is better than SAM Broadcaster.

RadioDJ free radio automation software

RadioDJ doesn’t require key codes or activations in order to work the full program.

RadioDJ Free radio automation download
Download

(Click on logo to download RadioDJ or right click and “Save Link As”)

No more waiting days/weeks for Spacial support to reply back to your query.
No more worrying about a piece of software not activating.
No more worrying about not being able to do a radio show because SAM wouldn’t activate.

 
Forget SAM Broadcaster and its activation issues causing you problems!

RadioDJ will outperform SAM Broadcaster and there are NO Hidden fees/catches just free working software.

Despite what Spacial Audio might try and make out FREE radio software isn’t anyone’s enemy!

SAM Broadcaster virus infects RadioDJ?

Fired up the PC this morning and looked at user searches on my admin pages and I saw this…

“SAM Broadcaster virus infects RadioDJ”

 
It sounds to us like this person has downloaded & installed a dodgy patched copy of SAM Broadcaster off some torrent/pirate site which installed some malware on his system & is now interfering with the smooth running of other software such as RadioDJ.

SAM Broadcaster Virus

If this user downloaded SAM Broadcaster from some random pirate/torrent/cracked/warez software site, then the patches used to crack the software are bound to contain nasty Trojans/Malware.

If this user has got malware or a virus on their PC it could be stealing bank details or other sensitive information.

We can guarantee you 100% there’s no way this user has downloaded a dodgy copy of RadioDJ. There are no viruses or malware in RadioDJ…

Malware spy

Marius the author of RadioDJ wouldn’t program something like that into the software.

(Although he does try to protect his code which can sometime throw a false/positive result up from some antivirus software solutions)

Why bother with pirated copies of SAM Broadcaster in the first place? When there is a better FREE alternative.

RadioDJ FREE radio automation software doesn’t require any keys/patches/cracks in order to work the full program.

There are no nasty hidden fees or catches just a fully fledged radio automation program that knocks spots of SAM Broadcaster.

RadioDJ Free radio automation download
Download

(Click on logo to download RadioDJ or right click and “Save Link As”)

What this user needs to do is reinstall his copy of Windows and install RadioDJ instead of this dodgy copy of SAM Broadcaster.

“Unless you’re downloading dodgy software files or visiting dodgy malware infected web pages you don’t really need AV software on a studio production machine Windows defender does a good enough job at keeping our PC safe, Then again we’re not downloading dodgy software”

Stop using pirated software it’s NOT big and it’s certainly NOT clever and it will only cause you grief when you get some nasty Trojan crashing your system.

Mind it sounds like it’s probably too late for this user if a virus is already causing him grief it’s probably already stolen his details/passwords etc…

I’ve Never Been So Mad…

Went to look at Spacial Audio’s page on Twitter this morning and noticed this in amongst Spacial’s twitter feed.

 

As you can see from this tweet this guy isn’t happy with the lack of help from Spacial Audio support. When will people learn?

“After you buy software from Spacial Audio you will NOT get the help & support that you need when their software goes wrong.

 
SAM Broadcaster tends to crash and freeze pretty often it’s never been a stable program.

Not a week passes without me seeing someone struggling to do a live radio show because SAM Broadcaster wasn’t working.

There is NEVER an excuse for fobbing off or even lying to a customer wanting help after they’ve paid you for a service/program.

Bad Customer service

If Spacial were a UK company someone would have taken them to trading standards or even a consumer program such as watchdog.

I’ve been accused of lying about Spacial Audio and their shockingly bad customer service & apparently I also lie about SAM Broadcaster and it’s many problems.

“NOPE not lying! The posts on this blog are written truthfully about SAM Broadcaster and its associated problems. The program just isn’t worth the $299 Spacial Audio charge for it

 

If you’re a DJ or radio station owner and you’re looking for a radio automation program forget paying $$$ to Spacial for SAM Broadcaster.

The smart DJ’s and radio station owners are switching to RadioDJ free radio automation software.

RadioDJ free radio automation software.

RadioDJ Free radio automation download
Download

(Click on the logo to download RadioDJ or right click and “Save Link As”)

RadioDJ won’t crash on you like SAM Broadcaster and has far better support via the community ran forums.

There are NO hidden fees or catches with RadioDJ despite what Spacial Audio might try and make out.

People really need to STOP buying software from Spacial.

SAM Broadcaster really is as badly programmed as the posts on this blog make out..

If Spacial Audio carry on treating their customers badly or keep treating support tickets like confetti soon they won’t have any customers left to support…

No Trial Version: SAM Broadcaster Mac

SAM Broadcaster for the Mac has now been Scrapped/discontinued by Spacial Audio!

I keep my eyes peeled for nuggets about certain software on Twitter.

A credible piece of information just landed in my lap (again!)

SAM Broadcaster Mac No trial period

It would appear that SAM Broadcaster for the Mac doesn’t allow you to have the usual 30 day (51 Hour) trial period.

“The functionality is however exactly the same as the Windows version”

 

Could that be because it is the Windows version just ported over using Crossover?

It appears the Mac (crossover) version of SAM Broadcaster 2015 was cobbled together in a rush to get a working release out and is likely to contain a lot of untested bugs, SAM Broadcaster Mac edition is certainly NOT Mac native software.

SAM Broadcaster Mac not native

SAM Broadcaster Mac

OK Spacial… What’s the point in porting the Windows version of SAM Broadcaster over to Mac if it doesn’t offer the user a trial period?

So there’s no way of knowing if SAM Broadcaster is going to work on their Mac unless the user pays out $$$ for the software.

That’s just bad & wrong in so many ways.

What happens if someone purchases SAM Broadcaster 2015 for the Mac finds out it’s not for them & then they want a refund?

We know from experience that Spacial Audio don’t like giving refunds once you’ve purchased software/services from them.

 

We’ve heard no end of complaints over the past 10/12 years from people who have had trouble getting their money back from Spacial.

They’re going to start alienating most of the Mac users if they aren’t careful.

I know a few Mac users and they generally only want software that is built specially for OS X

They don’t want some two bit Windows program ported over using a third party program however good that 3rd party product may be.

They really haven’t got a clue when it comes to what Mac users want?

Stop buying software from Spacial Audio your only paying them to go from one disaster to another.

Reinstalling SAM Broadcaster

Saw a tweet from a SAM Broadcaster user having to reinstall the program after it had gone wrong on him and wouldn’t restart after a reboot of the PC.

“In the process of reinstalling SAM Broadcaster it completely refuses to load even after system reboot”

 
We know how this user feels it’s happened to us on many occasions over the years. SAM Broadcaster goes wrong and crashes for no reason even in the newer versions.

SAM-Broadcasterstopped working

It’s frustrating when SAM Broadcaster crashes during a live show and then won’t restart after a reboot of the PC and you have to faff around reinstalling the program and database from scratch.

We’ve yet to hear of anyone having an issue with RadioDJ randomly crashing on them and not restarting after a computer reboot.

RadioDJ free radio automation software

The MySQL database in RadioDJ is far more solid and robust than the SQL/Firebird databases in SAM.

Plus RadioDJ has an amazing database backup tool that backs up your SQL database at a set time each day.

In the unlikely event of the RadioDJ database going wrong due to a power outage it’s easily fixed using HeidiSQL

Saving your RadioDJ configuration settings is also easy you just backup the RadioDJ program folder to another location (USB Drive/External Drive) after you have all your settings the way you want them.

Heidi-SQL

It’s rare for RadioDJ to actually crash or go wrong.

We can honestly say hand on heart that we’ve never had RadioDJ crash on us while recording a show/mix or even during a live show in the 5+ years since we discovered the program.

The smart DJ’s and radio station owners are now starting to steer away from using SAM Broadcaster.

RadioDJ Free radio automation download
Download

(Click on logo to download RadioDJ or right click and “Save Link As”)

If you should get stuck on how to install RadioDJ there’s a great tutorial on how to install it Here

Once you get used to what RadioDJ free radio automation software can do for you & your radio station you’ll wonder why you ever paid $$$ for SAM Broadcaster.

Despite what other software manufacturers might have you believe there are NO hidden fees/catches or problems with RadioDJ.

Make the switch today… RadioDJ isn’t your enemy It’s your FRIEND!

Stop Accusing people!

Not a month goes by without me seeing some user being accused of running pirated copies of Spacial Audio software by the SVS volunteers on the Spacial forums.

Old version SAM Broadcaster

Hold on just one minute! Not everyone who asks for help with an older version of software is running a pirated version.

There were many legitimate users of Spacial software in the past.

Accusing someone of running pirated copies of software when they aren’t is just wrong.

Yes we are well aware that SAM Broadcaster v4.2.2 was the most pirated version ever and people asking for help with that version are probably running a cracked copy.

Just because someone couldn’t afford to update from an older version of software doesn’t mean the copy of the software they use is illegal.

The SVS volunteers on the Spacial forums really need to take a step back when replying to a user having issues with Spacial software.

Yes some of the people who post are probably using a pirated version of SAM Broadcaster but NOT everyone…

If the SVS had read the post right in the first place they would have seen the user was actually using a 30 Day trial version of Spacial software.

My message to the SVS volunteers: STOP and think in future before you accuse someone of running pirated software when they aren’t!

It only makes you look pathetic…

There should be NO need for anyone to be running pirated copies of Spacial software when there’s better software for FREE

Stop Blaming Peoples Internet Connection

Reading a topic on the Spacial forums from a user who’s having those dreaded “Buffering” issues with the encoders in SAM Broadcaster.

Click to enlarge

The SVS volunteers on the Spacial forums are trying yet again to blame the problem on the user’s connection.

It’s NOT the user’s broadband connection, ISP or even shoutcast/icecast server at fault, It’s the encoders in SAM Broadcaster being poorly coded. The user has already explained that their Internet connection is working as it should…

The SAM Broadcaster encoders have failed on us several times on several different computers with different ISP providers, They even buffered while streaming to a local shoutcast server on the same PC. So it’s not someones connection at fault.

Even the old winamp DSP plugin encoders would suffer from the same problem.

DSP encoders

“It’s a long standing BUG in badly coded software”

 

SAM Broadcaster encoders disconnection

I’ve written before about the encoders in SAM Broadcaster buffering.

It’s nothing new there are still over 28 pages of posts on the subject on the SAM Broadcaster forums.

All of those users being told it’s their computer or Internet connection at fault when in reality it’s the software itself.

This is not an issue we’ve ran into using other encoding software. We never had a problem with buffering when we used other software to encode with.

We last used the Streaming plugin for RadioDJ to do a test with and it held up for well over 10 days without any errors or buffering.

We only had to restart the PC because of Windows 10 updates.

The encoders buffering in SAM Broadcaster is a BUG that has never been fixed and has been in the program since the days of version v2.7.7

We really do wish Spacial SVS support on the forums would stop blaming peoples connections when the encoders buffer in SAM Broadcaster.

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