Beware thecheapsoftware.com

I keep seeing Tweets from people with links to a Youtube video for SAM Broadcaster.

SAMbroadcaster20166

“In the description of the video there’s the usual blurb about SAM Broadcaster Pro and links to a website http://thecheapsoftware.com/sambcpro”

 
When you click on the links below the video they take you to the Spacial Audio website.

So in turn the cheap software web address is a marketing ploy to shift copies of SAM Broadcaster 2016.

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Sorry but your customer support sucks!

This is beginning to get beyond a joke now, Spacial Audio do NOT know the meaning of the words “Customer service”

A user took to the Spacial Audio Facebook page to vent their frustration yesterday.

“I’m sorry but your customer support service sucks. I sent you a message, no one responds. I sent a second message and it’s been over a week now and still no response. It’s official, your customer support sucks. Not the way to treat customers especially when they’re having issues like I am with your software”

 
We know from experience just how frustrated this user is.

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Last updated on: September 20th, 2016
at 14:25 PM Europe/London

I’ve had to shut my radio station down

I looked at the Spacial Audio page on Facebook and couldn’t help but notice an angry SAM user venting about SAM Broadcaster.

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“I have SAM Broadcaster Pro on two laptops neither will work because of constant crashing problems, I can not DJ because your software keeps letting me down plus I have had to shut down my radio station because of your software and its problems.

I don’t need any more of your quick (BUG) fixes, I really thought you had a quality product? Oh well lots of wasted money and time and opportunity”

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Last updated on: September 17th, 2016
at 10:47 AM Europe/London

My show has been “tanked” repeatedly

SAMBC2016Screenshot-compressorWhen you pay out hundreds of $$$ for radio automation software or cloud based automation solutions you would expect them to work without issues while doing a live show wouldn’t you?Unfortunately that isn’t the case with SAM Broadcaster…
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Spacial Audio: Your Support Department is DIRE!

Just seen another blog post from Spacial Audio about the reasons you should choose them or their software.

They start off the article with “Internet radio is most definitely on the up”

NOT from where we’re looking it isn’t! 1000’s of stations have gone offline already in 2016 due to the collapse of Live365.

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Last updated on: November 12th, 2016
at 08:37 AM Europe/London

We have fixed several bugs in SAM Broadcaster 2016

The latest newsletter from Spacial Audio popped into one of my mailboxes this morning.

So they’re claiming that the development team have fixed the bugs that caused SAM Broadcaster to crash?

newsletterapril

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Last updated on: September 18th, 2016
at 10:40 AM Europe/London

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