Spacial Audio Customer Revolt?

Spacial Audio Customer Revolt?

We wouldn’t say there’s a customer revolt going on on Spacial audio’s facebook page at the moment but it would seem all is not well.

These customers took to complaining on the Spacial Audio Facebook page over the weekend.

revolt4

revolt3

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Last updated on: May 26th, 2017
at 12:46 PM Europe/London

Sam Bashing

Yet again I’ve been given a barrage of abuse by some troll, The person had a go at me about the posts on this website about SAM Broadcaster.

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I also had to ban the same person from my Facebook page for the same reason.

Not something I do lightly either.

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Last updated on: May 31st, 2017
at 14:52 PM Europe/London

Sam Broadcaster 2014.3 Requires Msxml 4.0.

I read on the Spacial forums that a user has noticed this major issue with SAM Broadcaster 2014.

Quote: “Sam Broadcaster 2014.3 requires MSXML 4.0.”

MSXML 4.0 is no longer supported by Microsoft. Even firms like Secunia PSI warn against using MSXML 4.0.

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Last updated on: May 31st, 2017
at 14:58 PM Europe/London

Sam Broadcaster 2014

Now Sam Broadcaster 2014 is out of beta testing. They’re now on version 2014.3 and nothing ever seems to change with the program or the customer support.

I briefly tested it yesterday and the sound quality wasn’t a patch on RadioDJ. Mind the sound in SAM Broadcaster always has been dodgy.

If the 2 releases of SAM Broadcaster 2014 are anything to go by it’s just the same overpriced program that it has always been.

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Last updated on: May 31st, 2017
at 14:41 PM Europe/London

Stop Spamming Me Spacial Audio

I’ve just received an email from sales@spacial.com offering me SAM broadcaster at a knocked down price.

Apparently it’s their 15th anniversary.

15th anniversary of making crap software was that?

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Last updated on: May 31st, 2017
at 14:44 PM Europe/London

Don’t Stream With Spacial? No Support!

Just when I think Spacial Audio support can’t sink any lower I see this on the facebook page for SAM Broadcaster.

A user is having issues with the encoders in the latest version of SAM broadcaster 2014 disconnecting on him every 5 minutes.

I’ve written about the Encoders in SAM being dodgy before!

Spacial Audio support have come back to this user and stated because he isn’t using their “Streaming” (SpacialNet) services they can’t help him.

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Last updated on: May 31st, 2017
at 14:23 PM Europe/London

So The Testing Is Going Well?

I checked on the Spacial audio facebook page earlier and saw this post from a user who is helping beta test the new 2014 version of SAM Broadcaster.

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Last updated on: May 31st, 2017
at 14:30 PM Europe/London

Much Disgruntled!

Just been for a look on the Spacial Audio Facebook page.

Yet again it would seem that their customer service and software are still NOT up to scratch.

You can see by these two posts that this is one much disgruntled! customer.

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What keeps going so wrong with Spacial Audio??

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Last updated on: May 31st, 2017
at 14:11 PM Europe/London

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