We keep seeing posts from lots of frustrated Spacial Audio/SAM Broadcaster Cloud customers.
It appears there have been several major SAM Broadcaster Cloud outages recently on the Microsoft Azure platform hosting Spacial Audio’s cloud solution.
We knew Spacial Audio support were utterly useless but we didn’t know they were totally CLUELESS as well.
A user having an activation issue with SAM Broadcaster has posted on the SAM Broadcaster forums hoping to get help as support seem to have “gone quiet” in his words.
I keep seeing Tweets from people with links to a Youtube video for SAM Broadcaster.
When you click on the links below the video they take you to the Spacial Audio website.
So in turn the cheap software web address is a marketing ploy to shift copies of SAM Broadcaster 2016.
This is beginning to get beyond a joke now, Spacial Audio do NOT know the meaning of the words “Customer service”
A user took to the Spacial Audio Facebook page to vent their frustration yesterday.
We know from experience just how frustrated this user is.
I looked at the Spacial Audio page on Facebook and couldn’t help but notice an angry SAM user venting about SAM Broadcaster.
I don’t need any more of your quick (BUG) fixes, I really thought you had a quality product? Oh well lots of wasted money and time and opportunity”