More Sam Broadcaster Cloud Outages

It seems that Spacial Audio have been having issues with their SAM Broadcaster Cloud service again.

SAM Broadcaster Cloud Outages

This is just one of a long line of dropouts/outages with their SAM Broadcaster Cloud service which is hosted on the Microsoft Azure platform

@spacial Again today your server dropped all my listeners in the middle of the day to restart – WHY?

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Last updated on: 14th May 2018
at 09:05 AM Europe/London

How Am I Supposed To Build An Audience?

Looking at the Spacial Audio Facebook page and shaking my head in disbelief at the latest posts from frustrated users.

“How am I supposed to build an audience when your servers just drop out for no reason, at the very moment your service department leaves for the weekend?! This happens over and over, and no one had offered a solution or even answered me as to why!

I sincerely regret spending my money on the SAM Broadcaster Cloud product. Can anyone recommend a more reliable service, or at least one who understands that radio stations don’t take the weekend off?”

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Last updated on: 7th May 2018
at 09:10 AM Europe/London

Sam Broadcaster Cloud (Outages)

We keep seeing posts from lots of frustrated SAM Broadcaster Cloud customers.

SAM Broadcaster Cloud outage 3

“On Saturday night all the Live DJ accounts went into ‘trial mode’ and we had to stop live shows”

 
It appears there have been several major outages on the Microsoft Azure platform hosting Spacial Audio’s SAM Broadcaster Cloud solution.

“We were back, then down again. Currently back. However, now we can’t access our cloud account. Shocking service, so unreliable”

 
SAM Broadcaster Cloud outages

“Instead of our radio stream, all the cloud is broadcasting is the word ‘TRIAL’ over and over, Any ideas?”

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Last updated on: 4th May 2018
at 11:31 AM Europe/London

Free Sam Broadcaster – Limited Offer

Free SAM Broadcaster – Limited Offer?

I woke up this morning and switched the PC on, I saw a tweet in the SAM Broadcaster feed.

Free SAM Broadcaster – Limited Offer https://t.co/tkcn9dcNUM

AllSoftwareDiscount (@allsoftdiscount)

I went to the link in the tweet and it landed on a page on the “all software discount” website which gave some blurb about SAM Broadcaster Cloud and a FREE trial.

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Last updated on: 7th March 2018
at 14:46 PM Europe/London

Sam Broadcaster Problems Unique?

It appears the Spacial Audio marketing department don’t like users asking on their social media pages if anyone else is suffering problems with SAM Broadcaster.

“We would greatly appreciate it if you could let us handle customer queries as customer problems are unique”

 
Yes that’s what we’ll call the problems with Spacial Audio software “Unique”

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Last updated on: 26th April 2018
at 16:19 PM Europe/London

Endless Buffering With Sam Broadcaster Cloud

Just seen a post on the Spacial forums from a user using SAM Broadcaster Cloud to stream in Second Life.

samcloudlogin2016

He appears to be suffering with those dreaded “buffering” issues with the SAM Broadcaster Cloud broadcast control.

SAM Broadcaster Cloud Buffering.

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Last updated on: 30th November 2017
at 10:22 AM Europe/London

I Can No Longer DJ With Sam Broadcaster?

More customers of Spacial Audio complaining on Social Media that their software isn’t working when they want to use it…

Click to enlarge

One user has been having major issues trying to get SAM Broadcaster to work as intended.

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Last updated on: 2nd May 2018
at 13:28 PM Europe/London

Now You’re Starting To Look Desperate (Spacial Audio)

It’s been rare to see Spacial Audio tweet on Twitter.

They’re usually pretty quiet with very the occasional tweet saying “Happy To connect” when someone new follows them. That was until today.

Click to enlarge

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Last updated on: 24th November 2017
at 15:01 PM Europe/London

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