Sorry That You Are Having Trouble With The Application (Sam Broadcaster)

Saw the latest Blog post from Spacial Audio yesterday.

Seems like they’ve finally acknowledged there are major flaws with SAM Broadcaster.

“We are sorry that you are having trouble with the application and we want to help you resolve this problem as swiftly as possible but in order to do achieve this, the more specific information you can provide the more likely it is we can solve the problem quickly”

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Last updated on: March 29th, 2017
at 13:50 PM Europe/London

Sam Broadcaster 2016

I saw a few days back that Spacial Audio had released SAM Broadcaster 2016.1

SAMBC2016Screenshot-compressor

Now before you say “OH he’s bashing SAM again” I’m not!

I’m just making my observations as to what happened when I went to test it. I just wish those observations weren’t the same as when I tested the 2015 versions of SAM. Things seemed to be OK until after about 20 minutes…

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Last updated on: March 26th, 2017
at 16:20 PM Europe/London

The Key To The Secret? No Need!

We look at the latest searches on this websites dashboard quite regularly.

Over the last few days someone’s done a search on this website for a key code for a piece of software.

It’s not difficult to work out which bit of software they were actually looking for…

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Last updated on: March 26th, 2017
at 16:20 PM Europe/London

What A Difference 5 Years Makes

It’s now over 5 years since we first discovered & started using RadioDJ radio automation software.

RadioDJ 1.3.7.0

RadioDj 1.6.0

We started looking for another automation solution because SAM Broadcaster just wouldn’t work as it was supposed to.

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Last updated on: October 2nd, 2016
at 10:45 AM Europe/London

Spacial Audio Can Go To Hell In A Handbasket

"Spacial Audio Can Go To Hell In a Handbasket!"

This is by far and away my most favourite comment that someone else has said about Spacial Audio.

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Last updated on: March 26th, 2017
at 16:36 PM Europe/London

I Have To Use A Cracked Copy Of Sam Broadcaster?

I’ve blogged before about the SAM Broadcaster activation system NOT being fit for purpose.

It seems one SAM Broadcaster user is frustrated that they cannot activate SAM on a new machine.

SAMActivationScreen

Reading the post on the Spacial forums it appears this users problems stem from the key apparently being used by 4 other people.

Their copy has also been activated on Spacial activation system systems over 12 times. Spacial only allow 3 activation’s per licence.

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Last updated on: March 26th, 2017
at 16:36 PM Europe/London

It’s Not The Software, It’s The Customer Service

Customer service? What customer service?

I keep seeing posts on Twitter from quite a few long time users of SAM Broadcaster who constantly seem to complain about Spacial Audio support and not getting help from them.

Click to enlarge

When I asked one of the users on Twitter as to why he puts up with the crap customer support he said this …

“It’s not the software I have an issue with, it’s the appalling customer service”

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Last updated on: March 26th, 2017
at 19:13 PM Europe/London

Free Sam Broadcaster โ€“ Limited Offer

Free SAM Broadcaster โ€“ Limited Offer?

I woke up this morning and switched the PC on, I saw this tweet in the SAM Broadcaster feed.

 

I went to the link in the tweet and it landed on a page on the “all software discount” website which gave some blurb about SAM Broadcaster Cloud and a FREE trial.

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Last updated on: March 26th, 2017
at 18:14 PM Europe/London

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