I have to use a cracked copy of SAM Broadcaster?

I’ve blogged before about the SAM Broadcaster activation system NOT being fit for purpose.

It seems one SAM Broadcaster user is frustrated that they cannot activate SAM on a new machine.

SAMActivationScreen

Reading the post on the Spacial forums it appears this users problems stem from the key apparently being used by 4 other people.

Their copy has also been activated on Spacial activation system systems over 12 times. Spacial only allow 3 activation’s per licence.

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It’s not the software, it’s the customer service

Customer service? What customer service?

I keep seeing posts on Twitter from quite a few long time users of SAM Broadcaster who constantly seem to complain about Spacial Audio support and not getting help from them.

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When I asked one of the users on Twitter as to why he puts up with the crap customer support he said this …

“It’s not the software I have an issue with, it’s the appalling customer service”

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Free SAM Broadcaster – Limited Offer

Free SAM Broadcaster – Limited Offer?

I woke up this morning and switched the PC on, I saw this tweet in the SAM Broadcaster feed.

 

I went to the link in the tweet and it landed on a page on the “all software discount” website which gave some blurb about SAM Broadcaster Cloud and a FREE trial.

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SAM Broadcaster problems Unique?

It appears the Spacial Audio marketing department don’t like users asking on their social media pages if anyone else is suffering problems with SAM Broadcaster.

SAMbroadcaster20166

“We would greatly appreciate it if you could let us handle customer queries as customer problems are unique”

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