Your SAM Broadcaster Subscription Has Expired?

Over the last couple of years now Spacial audio have gone with a subscription based model for the newer versions of SAM Broadcaster. Nothing wrong with that I hear you say…

“However should your subscription run out part way through the year, You are left stuck with the last version of SAM Broadcaster your subscription was eligible for & you would need to pay out $$$ all over again to upgrade to the latest version”

 
SAMbroadcaster20166

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SAM Broadcaster won’t open after reboot

Saw a post on the Spacial Audio forums.

“Help SAM Broadcaster won’t open after reboot”

 
SAM Broadcaster stopped working

SAM Broadcaster going wrong is nothing new. In the past we’ve had to uninstall and reinstall SAM Broadcaster after the program went wrong and wouldn’t start up after a reboot of the computer.

This has happened to us on many occasions on different operating systems from Windows XP to Windows 7.

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You’re Cracking Us Up!!

I’ve written a few posts on this blog pertaining to people looking for SAM Broadcaster keys/cracks/keygens etc…

When I wrote them I had no idea that those posts would take on a life of their own.

SAM Broadcaster cracks searches

As far as I’m aware Spacial Audio don’t seem to think there’s a problem with people wanting pirated versions of their badly written software. Although they do put in several DMCA requests to Google every year.

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SAM Brodcaster Can’t Tell The Time

When it comes to Internet radio we find it’s always best to use .mp3 files ripped at 320kbps CBR (constant bit rate)

You would then expect those files should then show the correct duration in the audio software you are using.

Alas It would appear SAM Broadcaster has issues with the duration of some files.

This user has tried converting and even rerecording the track and the program still shows the incorrect countdown/remaining time.

SAM Broadcaster wrong length on mp3 files

As you can see from the picture below SAM Broadcaster thinks “The Beatles” tracks all have rather long duration times.

Click to enlarge

This has been a problem within SAM Broadcaster since the early days (v2.7.7) even with properly ripped .mp3 files.

I’ve found if SAM Broadcaster doesn’t like an .mp3 file it tends to show the time as ??:??

One of the SVS volunteers has even tried to blame it on the users badly ripped .mp3 files.

It’s NOT the way your music files are ripped it’s very much a SAM Broadcaster problem.

I’d imagine it also does this with the other supported file formats.

RadioDJ doesn’t tend to have this issue with properly ripped tracks.

RadioDJ Free radio automation download

RadioDJ detects and shows the correct duration/time for of all of them.

RadioDJ has a far better track/cue point editor & you can use custom intro/fade out markers.

RadioDJCuePointEdit

This is just another reason to ditch SAM Broadcaster if the program can’t do something as simple as show the correct duration of files.

It’s another problem that the Spacial Audio development team are probably aware of but NOT in a hurry to fix.

SAM Broadcaster virus infects RadioDJ?

Fired up the PC this morning and looked at user searches on my admin pages and I saw this…

“SAM Broadcaster virus infects RadioDJ”

 
It sounds to us like this person has downloaded & installed a dodgy patched copy of SAM Broadcaster off some torrent/pirate site which installed some malware on his system & is now interfering with the smooth running of other software such as RadioDJ.

SAM Broadcaster Virus

If this user downloaded SAM Broadcaster from some random pirate/torrent/cracked/warez software site, then the patches used to crack the software are bound to contain nasty Trojans/Malware.

If this user has got malware or a virus on their PC it could be stealing bank details or other sensitive information.

We can guarantee you 100% there’s no way this user has downloaded a dodgy copy of RadioDJ. There are no viruses or malware in RadioDJ…

Malware spy

Marius the author of RadioDJ wouldn’t program something like that into the software.

(Although he does try to protect his code which can sometime throw a false/positive result up from some antivirus software solutions)

Why bother with pirated copies of SAM Broadcaster in the first place? When there is a better FREE alternative.

RadioDJ FREE radio automation software doesn’t require any keys/patches/cracks in order to work the full program.

There are no nasty hidden fees or catches just a fully fledged radio automation program that knocks spots of SAM Broadcaster.

RadioDJ Free radio automation download

(Click on logo to download RadioDJ or right click and “Save Link As”)

What this user needs to do is reinstall his copy of Windows and install RadioDJ instead of this dodgy copy of SAM Broadcaster.

“Unless you’re downloading dodgy software files or visiting dodgy malware infected web pages you don’t really need AV software on a studio production machine Windows defender does a good enough job at keeping our PC safe, Then again we’re not downloading dodgy software”

Stop using pirated software it’s NOT big and it’s certainly NOT clever and it will only cause you grief when you get some nasty Trojan crashing your system.

Mind it sounds like it’s probably too late for this user if a virus is already causing him grief it’s probably already stolen his details/passwords etc…

I’ve Never Been So Mad…

Went to look at Spacial Audio’s page on Twitter this morning and noticed this in amongst Spacial’s twitter feed.

 

As you can see from this tweet this guy isn’t happy with the lack of help from Spacial Audio support. When will people learn?

“After you buy software from Spacial Audio you will NOT get the help & support that you need when their software goes wrong.

 
SAM Broadcaster tends to crash and freeze pretty often it’s never been a stable program.

Not a week passes without me seeing someone struggling to do a live radio show because SAM Broadcaster wasn’t working.

There is NEVER an excuse for fobbing off or even lying to a customer wanting help after they’ve paid you for a service/program.

Bad Customer service

If Spacial were a UK company someone would have taken them to trading standards or even a consumer program such as watchdog.

I’ve been accused of lying about Spacial Audio and their shockingly bad customer service & apparently I also lie about SAM Broadcaster and it’s many problems.

“NOPE not lying! The posts on this blog are written truthfully about SAM Broadcaster and its associated problems. The program just isn’t worth the $299 Spacial Audio charge for it

 

If you’re a DJ or radio station owner and you’re looking for a radio automation program forget paying $$$ to Spacial for SAM Broadcaster.

The smart DJ’s and radio station owners are switching to RadioDJ free radio automation software.

RadioDJ free radio automation software.

RadioDJ Free radio automation download

(Click on the logo to download RadioDJ or right click and “Save Link As”)

RadioDJ won’t crash on you like SAM Broadcaster and has far better support via the community ran forums.

There are NO hidden fees or catches with RadioDJ despite what Spacial Audio might try and make out.

People really need to STOP buying software from Spacial.

SAM Broadcaster really is as badly programmed as the posts on this blog make out..

If Spacial Audio carry on treating their customers badly or keep treating support tickets like confetti soon they won’t have any customers left to support…

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