I looked at the Spacial Audio page on Facebook and couldn’t help but notice an angry SAM user venting about SAM Broadcaster.
“I have SAM Broadcaster Pro on two laptops neither will work because of constant crashing problems, I can not DJ because your software keeps letting me down plus I have had to shut down my radio station because of your software and its problems.
I don’t need any more of your quick (BUG) fixes, I really thought you had a quality product? Oh well lots of wasted money and time and opportunity”
Saw the latest Blog post from Spacial Audio yesterday.
Seems like they’ve finally acknowledged there are major flaws with SAM Broadcaster.
“We are sorry that you are having trouble with the application and we want to help you resolve this problem as swiftly as possible but in order to do achieve this, the more specific information you can provide the more likely it is we can solve the problem quickly”
A: “I could never get through a radio show without something going wrong with the software. Whether it be the program crashing/freezing or the encoders buffering on me. Nothing ever worked as it should”
It got tedious having to constantly reinstall/reconfigure the program. I thought at first it was a problem confined to my computer, How wrong I was!
If the worst happens and something should go wrong when installing or configuring software and you ask for help on the software manufacturers forum it might help if you supply details of any error messages or crash reports when you post.
RadioDJ .NET errors usually look like this. Though it’s rare to see one once the software is properly setup.
You copy the error message from the “details” window & paste that info onto the forums using the code tags (#) button at the top of the post builder.
In the unlikely event of the RadioDJ database going wrong due to a power outage it’s easily fixed using HeidiSQL
Saving your RadioDJ configuration settings is also easy you just backup the RadioDJ program folder to another location (USB Drive/External Drive) after you have all your settings the way you want them.
It’s rare for RadioDJ to actually crash or go wrong.
We can honestly say hand on heart that we’ve never had RadioDJ crash on us while recording a show/mix or even during a live show in the 5+ years since we discovered the program.
The smart DJ’s and radio station owners are now starting to steer away from using SAM Broadcaster.
By now you are probably aware that I hate a program called SAM Broadcaster made by Spacial Audio.
Let me explain a little as to why I hate it so much:
I discovered Internet radio back in 1999/2000 time when I first started using the Internet. Although It was 2002 before I got chance to actually DJ on the Internet.
One of the stations I listened to was advertising for DJ’s so I signed up & ended up with regular weekly radio show.
I had to use SAM Broadcaster 2.7.9 (Streaming Audio Manager) to do my shows with.
Despite being talked through the setup of the program it was fiddly to setup for a computer novice like me. I’d never worked with MySQL up until that point either.
The program never worked as it should & more often than not it would crash or the encoders would buffer during a live show. The crashing & buffering issues actually lost me the DJ position on the radio station.
I put up with SAM Broadcaster and it’s little quirks for just over 8 years.
The final straw came on New Year’s Day 2011 when an error message similar to the one below popped up and SAM Broadcaster was only playing station jingles. Instead of playing music. It’s what’s known as a “Clockwheel” failure.
It wouldn’t play any songs yet the clockwheel rotation had more than enough songs/artists to choose from.
We had title separation set at 1440 minutes (24 Hours) and artist separation at 240 minutes. So that couldn’t have been the cause of the issue.
SAM Broadcaster just wouldn’t do what it was designed to do and that’s to stream/play music. Enough was enough!
We gave it up as a bad job & I was truly fed up to the back teeth with the software not working as it should!
Around late 2010 we discovered a piece of software called RadioDJ free radio automation software.
I decided to switch to it after the clockwheel failure in SAM Broadcaster.
We instantly liked the program & found it easy to use. It held up for a lot longer than SAM Broadcaster ever could. The record was around 4 weeks & the computer only needed a reboot due to Windows updates.
We now swear by RadioDJ as a radio automation program. RadioDJ has NEVER let us down & it’s always been there and worked everytime I’ve gone to work with it.