I’ve Had To Shut My Radio Station Down

I looked at the Spacial Audio page on Facebook and couldn’t help but notice an angry SAM user venting about SAM Broadcaster.

SAMBC2016Screenshot-compressor

“I have SAM Broadcaster Pro on two laptops neither will work because of constant crashing problems, I can not DJ because your software keeps letting me down plus I have had to shut down my radio station because of your software and its problems.

I don’t need any more of your quick (BUG) fixes, I really thought you had a quality product? Oh well lots of wasted money and time and opportunity”

Read the full article

Last updated on: March 26th, 2017
at 16:40 PM Europe/London

“sorry That You Are Having Trouble With The Application”

Saw the latest Blog post from Spacial Audio yesterday.

Seems like they’ve finally acknowledged there are major flaws with SAM Broadcaster.

“We are sorry that you are having trouble with the application and we want to help you resolve this problem as swiftly as possible but in order to do achieve this, the more specific information you can provide the more likely it is we can solve the problem quickly”

 

Read the full article

Last updated on: March 26th, 2017
at 16:20 PM Europe/London

It’s Not The Software, It’s The Customer Service

Customer service? What customer service?

I keep seeing posts on Twitter from quite a few long time users of SAM Broadcaster who constantly seem to complain about Spacial Audio support and not getting help from them.

Click to enlarge

When I asked one of the users on Twitter as to why he puts up with the crap customer support he said this …

“It’s not the software I have an issue with, it’s the appalling customer service”

Read the full article

Last updated on: March 26th, 2017
at 19:13 PM Europe/London

Why I Hate Sam Broadcaster!

Q: Why do I dislike SAM Broadcaster?

SAM2Broadcaster

A: “I could never get through a radio show without something going wrong with the software. Whether it be the program crashing/freezing or the encoders buffering on me. Nothing ever worked as it should”

 
It got tedious having to constantly reinstall/reconfigure the program. I thought at first it was a problem confined to my computer, How wrong I was!

Read the full article

Last updated on: March 26th, 2017
at 21:10 PM Europe/London

People Are Not Mind Readers

OK so software is never 100% foolproof…

If the worst happens and something should go wrong when installing or configuring software and you ask for help on the software manufacturers forum it might help if you supply details of any error messages or crash reports when you post.

RadioDJ .NET errors usually look like this. Though it’s rare to see one once the software is properly setup.

RadioDJ .NET error

You copy the error message from the “details” window & paste that info onto the forums using the code tags (#) button at the top of the post builder.

Read the full article

Last updated on: March 26th, 2017
at 15:33 PM Europe/London

You’re Just Making Stuff Up?

We’ve been accused of “Making up the problems about SAM Broadcaster”

Nope not lying or making anything up, things really are as bad as they seem with SAM Broadcaster

The problems documented on this website are just a few of the reasons as to why we think the software isn’t worth the $$$ Spacial Audio charge for it.

Read the full article

Last updated on: February 12th, 2016
at 13:35 PM Europe/London

Reinstalling Sam Broadcaster

Saw a tweet from a SAM Broadcaster user having to reinstall the program after it had gone wrong on him and wouldn’t restart after a reboot of the PC.

“In the process of reinstalling SAM Broadcaster it completely refuses to load even after system reboot”

 
We know how this user feels it’s happened to us on many occasions over the years. SAM Broadcaster goes wrong and crashes for no reason even in the newer versions.

SAM-Broadcasterstopped working

It’s frustrating when SAM Broadcaster crashes during a live show and then won’t restart after a reboot of the PC and you have to faff around reinstalling the program and database from scratch.

We’ve yet to hear of anyone having an issue with RadioDJ randomly crashing on them and not restarting after a computer reboot.

RadioDJ free radio automation software

The MySQL database in RadioDJ is far more solid and robust than the SQL/Firebird databases in SAM.

Plus RadioDJ has an amazing database backup tool that backs up your SQL database at a set time each day.

In the unlikely event of the RadioDJ database going wrong due to a power outage it’s easily fixed using HeidiSQL

Saving your RadioDJ configuration settings is also easy you just backup the RadioDJ program folder to another location (USB Drive/External Drive) after you have all your settings the way you want them.

Heidi-SQL

It’s rare for RadioDJ to actually crash or go wrong.

We can honestly say hand on heart that we’ve never had RadioDJ crash on us while recording a show/mix or even during a live show in the 5+ years since we discovered the program.

The smart DJ’s and radio station owners are now starting to steer away from using SAM Broadcaster.

RadioDJ Free radio automation download
Download

(Click on logo to download RadioDJ or right click and “Save Link As”)

If you should get stuck on how to install RadioDJ there’s a great tutorial on how to install it Here

Once you get used to what RadioDJ free radio automation software can do for you & your radio station you’ll wonder why you ever paid $$$ for SAM Broadcaster.

Despite what other software manufacturers might have you believe there are NO hidden fees/catches or problems with RadioDJ.

Make the switch today… RadioDJ isn’t your enemy It’s your FRIEND!

Last updated on: March 26th, 2017
at 17:55 PM Europe/London

A Fool And Their Money!

By now you are probably aware that I hate a program called SAM Broadcaster made by Spacial Audio.

SAM2Broadcaster

Let me explain a little as to why I hate it so much:

I discovered Internet radio back inĀ 1999/2000 time when I first started using the Internet. Although It was 2002 before I got chance to actually DJ on the Internet.

One of the stations I listened to was advertising for DJ’s so I signed up & ended up with regular weekly radio show.

I had to use SAM Broadcaster 2.7.9 (Streaming Audio Manager) to do my shows with.

Despite being talked through the setup of the program it was fiddly to setup for a computer novice like me. I’d never worked with MySQL up until that point either.

The program never worked as it should & more often than not it would crash or the encoders would buffer during a live show. The crashing & buffering issues actually lost me the DJ position on the radio station.

I put up with SAM Broadcaster and it’s little quirks for just over 8 years.

The final straw came on New Year’s Day 2011 when an error message similar to the one below popped up and SAM Broadcaster was only playing station jingles. Instead of playing music. It’s what’s known as a “Clockwheel” failure.

Click to enlarge

It wouldn’t play any songs yet the clockwheel rotation had more than enough songs/artists to choose from.

Click to enlarge

We had title separation set at 1440 minutes (24 Hours) and artist separation at 240 minutes. So that couldn’t have been the cause of the issue.

SAM Broadcaster just wouldn’t do what it was designed to do and that’s to stream/play music. Enough was enough!

We gave it up as a bad job & I was truly fed up to the back teeth with the software not working as it should!

 
Around late 2010 we discovered a piece of software called RadioDJ free radio automation software.

I decided to switch to it after the clockwheel failure in SAM Broadcaster.

We instantly liked the program & found it easy to use. It held up for a lot longer than SAM Broadcaster ever could. The record was around 4 weeks & the computer only needed a reboot due to Windows updates.

Click To enlarge

We now swear by RadioDJ as a radio automation program. RadioDJ has NEVER let us down & it’s always been there and worked everytime I’ve gone to work with it.

RadioDJ Free radio automation download
Download

RadioDJ has taken all of the stress out of automating a music stream. It just works as an automation program should.

We doubt anyone will want to put up with SAM Broadcaster and its issues now RadioDJ can do the same job (Only Better!) for FREE.

Before you think about paying out $$$ for SAM Broadcaster have a look at RadioDJ. You may be pleasantly surprised by how good the free stuff works.

Remember a “Fool and their money” are easily parted!

Despite claims by Spacial Audio in their blog posts RadioDJ doesn’t come with any catches or nasty hidden fees, Its 100% FREE for use by any DJ or radio station in the world.

Last updated on: March 26th, 2017
at 16:54 PM Europe/London

Translate »