I looked at the Spacial Audio page on Facebook and couldn’t help but notice an angry SAM user venting about SAM Broadcaster.
“I have SAM Broadcaster Pro on two laptops neither will work because of constant crashing problems, I can not DJ because your software keeps letting me down plus I have had to shut down my radio station because of your software and its problems.
I don’t need any more of your quick (BUG) fixes, I really thought you had a quality product? Oh well lots of wasted money and time and opportunity”
Saw the latest Blog post from Spacial Audio yesterday.
Seems like they’ve finally acknowledged there are major flaws with SAM Broadcaster.
“We are sorry that you are having trouble with the application and we want to help you resolve this problem as swiftly as possible but in order to do achieve this, the more specific information you can provide the more likely it is we can solve the problem quickly”
A: “I could never get through a radio show without something going wrong with the software. Whether it be the program crashing/freezing or the encoders buffering on me. Nothing ever worked as it should”
It got tedious having to constantly reinstall/reconfigure the program. I thought at first it was a problem confined to my computer, How wrong I was!
If the worst happens and something should go wrong when installing or configuring software and you ask for help on the software manufacturers forum it might help if you supply details of any error messages or crash reports when you post.
RadioDJ .NET errors usually look like this. Though it’s rare to see one once the software is properly setup.
You copy the error message from the “details” window & paste that info onto the forums using the code tags (#) button at the top of the post builder.
In the unlikely event of the RadioDJ database going wrong due to a power outage it’s easily fixed using HeidiSQL
Saving your RadioDJ configuration settings is also easy you just backup the RadioDJ program folder to another location (USB Drive/External Drive) after you have all your settings the way you want them.
It’s rare for RadioDJ to actually crash or go wrong.
We can honestly say hand on heart that we’ve never had RadioDJ crash on us while recording a show/mix or even during a live show in the 5+ years since we discovered the program.
The smart DJ’s and radio station owners are now starting to steer away from using SAM Broadcaster.