I’ve just seen another post on the Spacial/SAM Broadcaster forums from the same user who was having unacceptable activation problems
The Spacial Audio support department has now told her that they cannot find a record of her licence for SAM Broadcaster 2014!
“Now I am told via the Help Desk, Spacial has no record of my licence”
When you can see from the picture she supplied that she has a genuine licence for SAM Broadcaster.
Maybe Spacial need a better filing system?
However this is NOT the first time I’ve heard of someone being told that Spacial had no record of someone purchasing their software.
If they can’t get the basics about customer accounts right… What the hell is going on in the rest of the company?
Who wants to do business with a company that treats their customer base so badly?
Yet more reasons to STOP buying software from Spacial Audio.
If I was this woman I’d be telling them where to get off and I’d also stop using their software.
FREE Radio Automation software anyone?
You wouldn’t have to worry again about a software company losing your personal account details!
What an utter shambles Spacial Audio are becoming!