We keep seeing posts from lots of frustrated Spacial Audio/SAM Broadcaster Cloud customers.

SAM Broadcaster Cloud outage 3

It appears there have been several major SAM Broadcaster Cloud outages recently on the Microsoft Azure platform hosting Spacial Audio’s cloud solution.

“We were back, then down again. Currently back. However, now we can’t access our cloud account. Shocking service, so unreliable”

 
SAM Broadcaster Cloud outages

One user had this to say on Twitter:

“There seems to be a problem with SAM Broadcaster Cloud, I hope they rectify the outage soon”

 
Another station owner felt he had apologise to his listeners:

“We’re sorry our presenters couldn’t go live tonight. The issues were beyond our control. Hopefully @spacial get sorted soon”

 
How is anyone supposed to run a radio stream successfully on a cloud server if that cloud server suffers with lots of problems and failures?

Click to enlarge

“It’s disconnected again… This is too big a price to pay to use the cloud! I had no problem with streaming to shoutcast before, I’ve switched back to regular Shoutcast streaming for now”

 
samcloudoutages

“I still can’t log on with SAM Broadcaster Live DJ. When is this going to be fixed? I missed doing a live show tonight because of the problems”

 
This is on top of the dreaded buffering problems that people keep suffering from.

SAM  Broadcaster Cloud Buffering.

We thought the whole idea of a “Cloud” service was so people could leave their station to automate without the need for a PC to always be on?

With the SAM Broadcaster Cloud servers having several major outages recently it doesn’t appear to be the case.

“You should email all account managers/ station owners when things like this happens”

 
The current model/service doesn’t appear to be working properly for anyone. Station owners and DJ’s aren’t going to want to pay out $$$ for a “cloud” service that isn’t up to the job.

FACT: You would get better stability running RadioDJ on a Windows VPS than you do from Spacial Audio’s Sam Broadcaster Cloud.

This was the suggestion one user made on Twitter after the latest outage.

“Suggestion for @spacial: Fire your damn developers and get someone in who can fix things once and for all”

 
Stop paying Spacial Audio for their cloud services they obviously have NO clue as to how to run them.

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