Beware Spacial Audio!

Just been for my daily snoop on the Spacial audio forums and yet again it doesn’t make for good reading.

“I had sent an email to Spacial Audio tech support last week to ask about rolling back to version 4.x.x if for some reason I had a problem with v2014.1 and their reply was: “once (sic) you converted to 2014 you cant rollback to version 4.x.x

 
This user has already paid for version 4.x.x and is now being told by Spacial Audio support that he cannot use a version of SAM Broadcaster he paid for in the event of him wanting to switch back.

Not only is this bad customer service it is also “dishonest” IMHO!

I wouldn’t mind so much but this comes just a few weeks after Spacial promised to start giving better support.

Goes to show they haven’t changed.

I’ve just come across this comment on Facebook. This guy doesn’t sound to happy.

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My message as always:

“Beware Spacial Audio! It seems they don’t give a damn about their customer base and only want you for the $$$ you part with. They have a nasty habit of telling LIES just to sell their shoddy software. Do NOT buy software from Spacial Audio you will regret it”

 
Instead why not use something like RadioDJ free radio automation software.

RadioDJ Free radio automation download
Download

It’s FREE between updates doesn’t require keys or activations in order to work the program.

We’ve used RadioDJ for over 5 years now and couldn’t be happier with the stability and reliability of the software.

Something else that cannot be said for SAM Broadcaster.

You won’t regret it and you’ll have money to spend on other studio essentials.

Last updated on: October 24th, 2016
at 11:27 AM Europe/London

PC Problems?

I quite often see posts from people on forums saying that their PC constantly crashes or is slow and sluggish. There are several easy solutions to stop this from happening.

If your PC is slow and not working as well as it should then I highly recommend that you try CCleaner from Piriform.

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1) Install CCleaner and confgure it to clean out temp files.

2) Run CCleaner to clean out your temp and junk files.

3) Run a registry scan (This may take a while on first run) when prompted click on “Fix All Issues” and allow CCleaner to fix them for you.

4) Reboot your PC you should notice a huge difference in performance.

It’s probably also worth mentioning that using Anti Virus software can also help improve the performance of your PC. I highly recommend Avast as an Anti-Virus solution for your computer.

Another tip for better PC performance is do NOT allow applications to install toolbars on your browsers, Most of them are riddled with spyware.

Make sure you run CCleaner at least once a week so you don’t have junk files slowing everything down.

You’ll be thankful in the long run!

 

The New Owner Of Winamp Is…

Thanks to someone being vigilant on the winamp forums we now know the fate of the program. The name servers on winamp have been changed from AOL.com

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As you can see from the above picture the name servers have changed from aol.com to Radionomy’s name servers.

What does this mean for winamp? At this stage we don’t know all we know is the name servers have changed.

We have done a check on the name servers with a whois search and it is definitely correct.

Shoutcast.com still points to AOL so we don’t know if this is yet part of the deal or not.

I guess we shall expect an official announcement at some point this week.

Port 3306 Blocking Stop it!

So a user comes onto the RadioDJ forums saying he is having issues working the WordPress plugin. Then goes onto to say his webhost is HostGator.

That is unfortunately where his problem lies. Hostgator don’t allow connections on port 3306 (SQL).

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I know of several other companies that actively block ports 3306. Why are these hosts blocking access via these ports.

What are they so afraid of?

Users pay for a service and can’t have much useful content if these ports aren’t open.

Go Daddy are citing “Security Issues” as to why they don’t open port 3306. Strange when other hosting companies are only to happy to let you have access to the SQL port.

My advice is always ask questions before purchasing web space of a provider. Avoid web hosts like HostGator and GoDaddy as they will never open those ports. Even if you ask nicely.

Shop around, Search Google there are webhosts out there who will give you access to the SQL port. So you can have Now playing info and requests on your website.

Stop Promising The Earth.

Just seen a blog post on the Spacial audio website about SAM broadcaster 2014.

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There have only been 6 releases of SAM Broadcaster 2013. That works out at $50 a release and most of those releases have been riddled with bugs.

This time last year they were promising all sorts of things for SAM most of those promises simply haven’t happened.

I get a feeling that most of the loyal users of SAM Broadcaster have just about had enough of Spacial and their promises.

You know by now what my advice is. Don’t listen to Spacial audio and vote with your wallet. Simply don’t bother buying another licence for SAM Broadcaster 2014 and switch to RadioDJ instead which is FREE!.

I just wish Spacial would stop promising things they cannot deliver on.

Shoutcast Is Going Nowhere.

It seems there is still a great deal of confusion about what is happening to the Shoutcast listings when AOL shut Winamp down on the 20th of December.

I found this posted on the forums at Loudcity.

SHOUTcast is safe for now and not affected. So it will continue working.

The android purchases should continue to be recognized, as we just check google wallet for a valid purchase order.

However, there does seem to be an issue with the Lyrics add-on not being recognized (or the Lyrics button missing) after reinstalling.

I would normally report this type of issue to the Android team devs… however, they all left a few weeks ago :-(

As for the future, I can’t say anything at the moment due to legal reasons, but let’s just wait and see.

All I can say is people should not jump to conclusions. Don’t believe everything you read on news/tech sites, because a lot of it is based on assumption. I was taught to never assume anything….

If and when there is any update, there will be some sort of official announcement to let everyone know.

Until then, I apologize on behalf of the team for any inconvenience/stress caused, and I thank you for your patience and understanding.

DJ Egg
Winamp Team

 

I hope that’s cleared things up for people. It’s just Winamp that AOL are closing down and not Shoutcast.

You can carry on as before and have your station listed on shoutcast.

There is no need to panic.

Last updated on: April 12th, 2016
at 09:12 AM Europe/London

Anti Virus Software & SAM Broadcaster

I occasionally see posts on the Spacial forums telling users not to use Anti Virus Software & SAM Broadcaster together.

Complete bunkum!!

That’s it Spacial leave users without virus protection while they run your software.

What planet do they live on?

There is no reason why you shouldn’t be able to use anti-virus software while running a radio automation program.

I urge users of SAM Broadcaster who aren’t running any Anti-virus software to install Avast .
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It won’t hog resources it will just sit back and protect you quietly in the background.

Of course if you have issues running SAM Broadcaster along side anti-virus software then I also recommend you ditch it and start using RadioDJ instead.

Avast and RadioDJ seem to work rather well together.

Last updated on: December 24th, 2015
at 11:47 AM Europe/London

How To Get Listed on Icecast.

I went for a look on the Icecast forums and found some really useful information on How To Get Listed on Icecast.

I had the stream up and running but it couldn’t get us listed on the Icecast directory.

I’ve written a short Guide to getting listed on Icecast.

First you need to find this line in the configuration file.

<hostname>localhost</hostname>

Where it says “localhost” you need to put either the IP or web address where your Icecast server is running from. Save the .xml file & restart Icecast.

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If all goes to plan you should see “yp_currently_playing” in your Icecast admin which then in turn means you are listed publicly on the Icecast YP.

If that fails you need to make sure your directory listing tags look like this

<directory>
<yp-url-timeout>15</yp-url-timeout>
<yp-url>http://dir.xiph.org/cgi-bin/yp-cgi</yp-url>
</directory>

Also make sure the “public” bit of the code looks like this. <public>1</public>

I hope this helps people! Please feel free to pass this information on!!

Last updated on: May 17th, 2014
at 15:39 PM Europe/London

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