It’s not the software, it’s the customer service

Customer service? What customer service?

I keep seeing posts on Twitter from quite a few long time users of SAM Broadcaster who constantly seem to complain about Spacial Audio support and not getting help from them.

Click to enlarge

When I asked one of the users on Twitter as to why he puts up with the crap customer support he said this …

“It’s not the software I have an issue with, it’s the appalling customer service”

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RadioDJ Hide songs from being requested?

This is a question that has been asked recently on the RadioDJ forums.

“Is there a way to hide specific songs from being requested?”

 

As it goes YES Indeed there is and It’s NOT as difficult as you might think.

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Threatened by free software?

We wish we knew what people's problem is with free software...

We’ve had grief again for promoting RadioDJ, and dispelling a few myths about it too.

It’s almost as if certain sections of the Internet radio crowd see RadioDJ as a threat?!

RadioDJ

We also realise that certain people in the world of online radio don’t like this website/blog because of our posts about SAM Broadcaster and its many issues.

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Who will write the Plugins for RadioDJ?

Calling all developers!

We’ve had some great plugins written for RadioDJ free radio automation software over the past couple of years.

Alta-encoder

However… the author of the Altacast plugin, DSP stacker plugin & recording plugin doesn’t appear to be coding much at the moment, He also hasn’t been on the forums for a while either, due to personal reasons. As most people will realise life has a nasty habit of getting in the way.

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Altacast NO longer supported on the RadioDJ forum

This morning I went onto the RadioDJ forums to see what was happening.

I saw a post from Marius the website owner stating that the Altacast sub forum had been removed.

“We were notified that Altacast is violating DMCA and as a result I will remove all related stuff from this forum.”

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