Went to look at Spacial Audio’s page on Twitter this morning (Yes I can still see your tweets & replies even though you’ve blocked my 2 main accounts) and noticed this in amongst Spacial’s twitter feed.
@Spacial I've never been so mad at a support line. worst technical support I have ever experienced. looking for a new service
Thnx 4 nothing
@Spacial I've never been so mad at a support line. worst technical support I have ever experienced. looking for a new service Thnx 4 nothing
As you can see from this tweet this guy isn’t happy with the lack of help from Spacial Audio support.
When will people learn?
After you buy software from Spacial Audio you will NOT get the help & support that you need when their software goes wrong.
SAM Broadcaster tends to crash and freeze pretty often it’s never been a stable program.
Not a week passes without me seeing someone struggling to do a live radio show because SAM Broadcaster wasn’t working.
There is NEVER an excuse for fobbing off or even lying to a customer wanting help after they’ve paid you for a service/program.
If Spacial were a UK company someone would have taken them to trading standards or even a consumer program such as watchdog.
I’ve been accused of lying about Spacial Audio and their shockingly bad customer service & apparently I also lie about SAM Broadcaster and it’s many problems.
NOPE not lying! The posts on this blog are written truthfully about SAM Broadcaster and its associated problems.
The program just isn’t worth the $299 Spacial Audio charge for it.
If you’re a DJ or radio station owner and you’re looking for a radio automation program forget paying $$$ to Spacial for SAM Broadcaster.
The smart DJ’s and radio station owners are switching to RadioDJ free radio automation software.
Over 31,000 downloads and counting.
(Click on the logo to download RadioDJ or right click and “Save Link As”)
RadioDJ won’t crash on you like SAM Broadcaster and has far better support via the community ran forums.
There are NO hidden fees or catches with RadioDJ despite what Spacial Audio might try and make out in their blog posts.
People really need to STOP buying software from Spacial.
It really is as badly programmed as the posts on this blog make out.
If Spacial Audio carry on treating their customers badly or keep treating support tickets like confetti soon they won’t have any customers left to support…